Associate Director of Clinical Services

University of Wisconsin - Madison,

Mental Health Services
Last Posted:

Wed, Aug 5th, '20


Aug. 18, 2020 11:55 pm (CST)

Start Date:


Last Updated:

Wed, Aug 5th, '20

  • |
  • Full Time

Under the direction of the Director of Mental Health Services, the Associate Director of Clinical Services is responsible for providing oversight of clinical services within Mental Health Services (MHS). The Associate Director of Clinical Services serves as a member of the Mental Health Services Leadership Team (MHLT) and is a Team Manager within UHS.

Principal duties:

Associate Director: (60%)

1) Provides innovative leadership and vision to collaboratively develop and manage clinical services to address the mental health needs of the student population;

2) Provides clinical consultation to UHS Mental Health and Medical providers, as well as campus and community partners;

3) Monitors service delivery flow, providing timely reports related to utilization, services provided, and other variables to align with the mission of MHS and UHS;

4) Ensures that staff maintain accurate and timely documentation for all clinical interactions and consultations;

5) Evaluates and modifies MHS policies and procedures to align with field standards and best practices;

6) Manages online services (i.e. SilverCloud, YOU@WISC);

7) Provides training related to clinical services for staff and trainees;

8) Reviews and responds to all requests for mental health records in collaboration with Health Information Management and involved providers;

9) Maintains intricate knowledge of the Electronic Health Record;

10) Serves as contact for third party crisis response service including shared after hours consultation, monitoring for adherence to protocols, and coordinating care with MHS providers;

11) Participates in personnel supervision including goal setting and annual evaluation as part of the MHS Leadership Team including supervision of the Assistant Director of Clinical Services;

12) Supports coordinators of clinical services including substance use, eating disorders, on call services, groups services, and trans health.

13) Develops and implements performance improvement initiatives related to Mental Health Services, including an annual Peer Review;

14) Assists in the development and implementation of mental health program evaluation;

15) Through membership on the Committee on Clinical Informatics, is responsible for the oversight of mental health records:

16) Member of the UHS Case Review Team, the campus Behavior Intervention Team, and the Student Crisis Response Team; and

17) Participates in director on call rotations.

Direct Clinical Service: (25%)

1) Provides clinical services which may include access, care management, and individual, partner, and/or group counseling services;

2) Demonstrates a commitment to understanding the unique challenges faced by individuals from diverse backgrounds and to serving underserved and underrepresented populations

3) Provides campus-based services/outreach including programming and consultation;

4) Responds to campus crises

Additional options for Direct Clinical Services may include:

1) Providing integrated primary care behavioral health interventions

2) Develops teaching relationships with academic department

3) Provides couple/partner therapy services; and

4) Provides supervision of assigned trainees including goal setting, evaluations, and disciplinary action in accordance with training policy and procedures.

Administrative: (15%)

1) Maintains accurate and timely documentation for all clinical interactions and consultations;

2) Collaborates with providers and staff in UHS units and with campus partners.

3) Follows agency policies and procedures consistent with state mental health statutes, ethical guidelines, best practices, HIPAA, and FERPA;

4) Attends staff and workgroup meetings;

5) Attends MH sponsored professional development activities;

6) Serves on internal and external committees;

7) As resources allow, represents UHS on the UW-Madison Campus, in the Madison community, and with local, regional, and national professional organizations;

8) Provides continuing education presentations to trainees, staff, and external organizations; and

9) Other duties as assigned.


UW-Madison: The University of Wisconsin-Madison is partially located on an isthmus between Lake Mendota and Lake Monona. Founded in 1848, UW–Madison is a land-grant institution and the flagship campus of the University of Wisconsin System. UW–Madison has over 44,000 students and is organized into 20 schools. Our comprehensive academic programs offers 135 undergraduate majors, along with 151 master's programs and 107 doctoral programs. The University of Wisconsin Badgers competes in 25 intercollegiate sports in the Big Ten Conference and has won 25 national championships.  The over 20,000 faculty and staff receive benefits including medical and dental, Wisconsin Retirement System matched contributions, and access to bus passes, employee assistance office, and local campus resources like the Chazen Museum and Lakeshore Path.

Madison: Madison is the vibrant state capital of Wisconsin and home to the University of Wisconsin-Madison. With a growing population of 255,000 (578,000 in the metro area), Madison is located in south-central Wisconsin, 80 miles west of Milwaukee, 270 miles from Minneapolis/St. Paul, and 150 miles northwest of Chicago. With its strong economy, unique natural beauty, farmer’s markets and restaurants, and dynamic recreational offerings, Wisconsin's beautiful capital city offers both small town charm and a range of leisure including miles of bike paths, summer community festivals, nearby hiking, as well as theater, dance, and music productions at venues around the city.


Minimum number of years and type of relevant work experience:

Minimum of five years experience in a mental health treatment setting required.

Minimum of three years demonstrated leadership experience in a mental health setting required.

Licensed or must be immediately license eligible to practice in Wisconsin as a Psychologist, Licensed Professional Counselor, Licensed Clinical Social Worker, or Licensed Marriage and Family Therapist.

You can review Wisconsin licensing requirements at


Strongly preferred experiences of the candidate include:

1) Experience in a college or adolescent/young adult mental health treatment setting;

2) Experience with personnel supervision;

3) Expertise in consultation and collaboration within an interdisciplinary mental health treatment setting;

4) Evidence of clinic management including staffing, monitoring and adjusting service delivery related to utilization;

5) Knowledge of electronic health record systems;

6) Knowledge of state and federal legal and ethical confidentiality requirements;

7) Evidence of quality improvement initiatives;

8) Demonstrated attentiveness to intersectionality and health disparities;

9) Experience in mental health crisis assessment, triage, and brief intervention;

10) Supervision of trainees; and

11) Interest in Integrated Primary Care Behavioral Health consultation.

Strongly preferred qualities of the candidate include:

1) Ability to manage and resolve conflict;

2) Strong oral and written communication skills;

3) Commitment to professionalism;

4) Ability to cultivate teamwork and collaboration.


Minimum $72,000 ANNUAL (12 months)
Depending on Qualifications

Excellent benefits

Qualifying employer for Public Service Loan Forgiveness 


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