Triage/Crisis Therapist

University of Colorado Boulder,

Counseling and Psychiatric Services (CAPS)
Last Posted:

Tue, Sep 1st, '20


September 21, 2020.

Start Date:

To be determined.

Last Updated:

Tue, Sep 1st, '20

  • |
  • Full Time

Job Summary

Join our counseling team at CU Boulder! Counseling and Psychiatric Services (CAPS) encourages applications for a Triage/Crisis Therapist. CAPS fosters the well-being of students and helps them succeed by providing a full range of clinical services, consultation, and outreach to our campus community. This position is part of a crisis/triage team that will cover the same-day crisis schedule at CAPS. This includes seeing all students who present either for the first time to initiate services or in crisis. The Therapist will manage a caseload of students through crisis services to ensure that they are getting the support they need. In addition, this position and this team will manage all hospitalizations of students, post hospitalization/re-entry appointments for students, and any other clinical crisis situations that present to the clinic.

The Triage/Crisis Therapist is a clinical position requiring strong assessment skills and a clinical background. 

The University of Colorado Boulder is committed to building a culturally diverse community of faculty, staff, and students dedicated to contributing to an inclusive campus environment. We are an Equal Opportunity employer, including veterans and individuals with disabilities.

Who We Are

CAPS has a long history of providing emotional wellness and mental health services and support to the CU Boulder campus. We also offer outstanding training to the next generation of mental health providers. We are a multicultural, multidisciplinary, and multi-theoretical staff. We are committed to affirming diversity and seek to provide a safe and welcoming environment for everyone we serve. CAPS is a part of the Division of Student Affairs and has an APA-accredited psychology internship program. CAPS is also fully accredited by IACS.

What Your Key Responsibilities Will Be

Clinical Crisis Management

  • Follow up with students who are hospitalized to ensure after-care planning is in place.
  • Assisting staff with crisis management of students who present to clinic in need of hospitalizations or otherwise stabilized.
  • Manage caseload of crisis students who need to be seen for brief periods in order to be stabilized.

Crisis Care/Walk-in

  • Provide daily coverage to CAPS’ Same-Day Crisis clinic. The Same-Day Crisis clinic is the first point of contact for students seeking mental health services. The Triage/Crisis provider is responsible for:
    • All incoming or emergent clinical issues that arise during his/her shift, including telephone contacts that exceed routine information requests.
    • Leadership and oversight to the CAPS support staff for their participation in emergency assistance, and prioritization of same-day crisis issues.
    • Collaboration with the Office Manager to solve any problems emerging during the Same-Day Crisis shift.
    • Welfare checks, including calls to and from the student, police, or when appropriate, family or friends.
    • Making community contacts when this is indicated at the time of the Same-Day Crisis appointment and with appropriate releases. Community contacts may include resident advisors, as well as other community resources.
    • Maintaining responsibility for each client seen on Same-Day Crisis until an appropriate disposition is found.
    • Communicating with the incoming Same-Day Crisis therapist to advise him/her of any pending issues.


  • Maintain, initiate and develop ongoing liaison relationships with other university departments, community health providers, services, hospitals, and other resources.
  • Attend all assigned staff meetings and participate in committees.

What You Should Know

This position does not have formal supervisory duties. May provide clinical supervision to trainees as assigned.

What We Can Offer

Starting salary is dependent on licensure. For MSW/LPC's, salary starts at: $52,000; for psychologists: $70,000. Salary will be commensurate with experience. 


The University of Colorado offers excellent benefits, including medical, dental, retirement, paid time off, tuition benefit and ECO Pass. The University of Colorado Boulder is one of the largest employers in Boulder County and offers an inspiring higher education environment. Learn more about the University of Colorado Boulder.

Be Statements

Be Supportive. Be Genuine. Be Boulder.

What We Require

  • Completion of an MSW, Ph.D, Psy.D, LPC or LMFT from an accredited program.
  • Licensed in the state of Colorado by the date of hire.
  • Experience with a range of clinical issues, ranging from developmental issues to more serious psychopathology.
  • Experience providing brief therapy.
  • Experience with electronic medical record-keeping and documentation.
  • Experience and interest in working with university students from multicultural backgrounds and marginalized populations.

What You Will Need

  • Position requires basic digital literacy and use of electronic medical records (EMR).
  • Crisis assessment and stabilization skills.

What We Would Like You To Have

  • 2+ years experience in crisis care and case management.
  • Experience with involuntary holds and hospitalization process.
  • Experience with college student population and setting.

Special Instructions

To apply, please submit the following materials:

  1. A current resume.
  2. A cover letter that specifically addresses how your background and experience align with the requirements, qualifications and responsibilities of the position.
  3. A short essay (no more than 2 pages) that addresses the following statement: "Our department recognizes that our mission and ability to support a diverse student population is strengthened by contributions from diverse perspectives and life experiences. Describe what your commitment to diversity, equity, and inclusion looks like in practice, as well as how you apply this to your work."

You will not be asked to upload references at this time.

Please apply by September 21, 2020 for consideration.

Note: Application materials will not be accepted via email. For consideration, applications must be submitted through CU Boulder Jobs.


As one of 34 U.S. public research institutions belonging to the prestigious Association of American Universities (AAU)—and the only member in the Rocky Mountain region—our goal at CU Boulder is to directly affect Colorado communities through collaborative research, innovation and entrepreneurship. Our faculty, staff and students work with the broader community to establish unique connections that have lasting outcomes—both across Colorado and around the world.