Global Director, Counseling & Psychological Services (CAPS) Premium

Minerva Schools at KGI,

Counseling & Psychological Services (CAPS)
Last Posted:

Sun, Sep 13th, '20


October 31, 2020

Start Date:

October, 2020

Last Updated:

Sun, Sep 13th, '20

  • |
  • Full Time


Minerva is seeking candidates for the Global Director, Counseling & Psychological Services (CAPS) position. This is a 12-month, full time administrative employee position that serves as the strategic and managerial lead of CAPS, responsible for further developing the global CAPS team, which provides counseling and wellness outreach services for undergraduate students at Minerva. This position also leads mental health-related crisis management, consultation, and primary prevention efforts at Minerva, and closely collaborates with other staff and faculty — primarily with other Global Directors within Student Life — to cultivate an environment of optimal learning for students. This position can be fulfilled remotely, although working hours must account for global operations and San Francisco as Headquarters.

Position responsibilities include, but are not limited to:

  • Reporting directly to the Dean of Students at Minerva, who oversees other Global Directors of Student Life  

  • Designing and implementing strategic development and planning of CAPS, including but not limited to team philosophy, clinical services model, outreach model and programming, team KPIs, and positioning the role and contribution of CAPS in the wider organization 

  • Ultimately overseeing all CAPS staff and related people ops functions for CAPS personnel in all global locations, including staff in San Francisco, Seoul, Hyderabad, Berlin, Buenos Aires, London, and Taipei. People ops functions include but are not limited to: hiring, contracting, onboarding, professional development and performance evaluation, offboarding, weekly team meetings on case consultation, case management, outreach program support, etc.

  • Overseeing documentation, implementation, and evaluation of all CAPS policies and procedures, as well as clinical service protocols. Functions include remaining in compliance with HIPAA and local mental health provider licensure regulations, telehealth protocols, process of supporting students transitioning through 4 years of clinical services across 7 global locations, crisis management, clinical data analyses, etc.

  • Overseeing CAPS finances and operational needs, such as budgeting, office rental as needed, and EHR-related needs

  • Collaborating closely with other Global Directors of Student Life on strategic initiatives in Student Life, using expertise on student wellness, development, and primary prevention; includes leading and/or supporting Student Life-wide initiatives and projects. This is a major aspect of the position, and likely the biggest time commitment during particular times in the semester.

  • Developing and/or providing consultation to other Student Life staff and Minerva faculty on wellness initiatives and programming at Minerva

  • Leading and coordinating Community Care Initiatives (CCI) at Minerva to identify, assess, and recommend interventions for students of concern in all global Minerva rotation cities, along with the CAPS Outreach Manager of Buenos Aires, Berlin, and London

  • Providing 24/7 consultation to staff and faculty on students of concern, including crisis management and intervention in all global locations, as needed

  • Developing and delivering trainings for students, staff, and faculty related to student development and wellness, such as on suicide prevention, CCI, peer support to student leaders, etc.

  • Providing clinical consultations to undergraduate students, as needed 

  • Supporting administrative projects required by the institution, such as annual team reports or accreditation reports

  • Managing external partnerships related to mental health services for students

  • Travel to Minerva rotation cities for key milestone events, as needed

  • Other duties as required



About the Minerva Schools at KGI

Minerva, based in San Francisco, California, offers a unique undergraduate experience for some of the brightest, most motivated students in the world. Minerva has been deliberately designed to teach the capabilities needed to solve complex challenges. Combining a reinvented curriculum, rigorous academic standards, cutting-edge technology, and an immersive global experience, Minerva provides an exceptional and accessible education to prepare future leaders and innovators across all disciplines. Minerva formed an alliance with Keck Graduate Institute (KGI), a WASC-accredited institution and one of the Claremont Colleges, to establish the Minerva Schools at KGI in 2013. Minerva undergraduate students come from all over the world to spend their first year in residence in San Francisco, and then live and study in a different major world city every semester thereafter: Seoul, Hyderabad, Berlin, Buenos Aires, London, and Taipei. These rich international experiences strive to provide students with deep global understanding and skills. 

Purpose of Student Life 

Counseling & Psychological Services (CAPS) is part of the broader team of Student Life at Minerva.

Student Life supports the Minerva mission by fostering student-centered learning environments and experiences in locations around the world, as consistent with Minerva's guiding principles. Collectively, the team facilitates opportunities for students to engage in integrated learning outside of the classroom, through application of far transfer in the following realms:

  1. Personal development: gaining skills in self-management, such as self-efficacy, growth mindset, healthy habits, and balance of wellness and achievement

  2. Interpersonal development: interacting effectively with others and building meaningful relationships

  3. Intercultural competency development: continuously exploring and challenging one's own cultural identity, understanding other worldviews, and adapting quickly to new cultural contexts

  4. Professional development: advancing career and professional goals in the world of work that is authentic and meaningful

  5. Civic responsibility development: cultivating a sense of responsibility to the communities students encounter, both within Minerva and the society at large

CAPS Philosophy

Candidates are encouraged to review the following resources, which inform CAPS philosophy in outreach and collaboration, which is a significant portion of the Global Director’s role:

  1. Bronfenbrenner’s Ecological Model

  2. Glass, G. (2016). Introducing a psychotherapy for the collective: A paradigm shift for college mental health. Change: The Magazine of Higher Learning, 48(6), 16-23.

  3. Glass, G. (2019). College counseling center outreach — An organizing framework. Journal of College Student Psychotherapy.

  • Master’s or Doctoral level degree in counseling psychology, clinical psychology, social work, or related field in counseling and mental health

  • License/credentials to practice psychotherapy in a US state

  • Minimum 7 years of related working experience in a mental health setting, and 5 years specifically in university counseling 

  • Familiarity with short-term counseling model for undergraduate university/late adolescent/early adult populations

  • Experience in organizational management, leadership, strategic planning, and assessment of outcomes

  • Experience with crisis management and intervention

  • Ability to provide some hours after regular business hours and/or on weekends for meetings, and/or university events

  • Familiarity with working with high achieving, high diversity international undergraduate population

  • Experience with innovative approaches to higher ed mental health 

  • Ability to multitask, work autonomously and collaboratively with others

  • Knowledge of the Google Suite of software (Gmail, Docs, Sheets, etc.)

  • Familiarity with Electronic Health Record systems

  • Familiarity with technology, such as Slack, Asana, Front


Compensation will be competitive for comparable positions in the San Francisco Bay region and adjusted for geographical location. 


Applicants should be prepared to submit the following though Breezy HR:

1) A cover letter addressing how you meet each of the qualifications

2) Current Curriculum Vitae/Resume

3) Contact information for two references

Review of applications will begin immediately and continue until the position is filled. A background check is required to begin the position.