Reporting directly to the Dean of Students at Minerva, who oversees other Global Directors of Student Life
Designing and implementing strategic development and planning of CAPS, including but not limited to team philosophy, clinical services model, outreach model and programming, team KPIs, and positioning the role and contribution of CAPS in the wider organization
Ultimately overseeing all CAPS staff and related people ops functions for CAPS personnel in all global locations, including staff in San Francisco, Seoul, Hyderabad, Berlin, Buenos Aires, London, and Taipei. People ops functions include but are not limited to: hiring, contracting, onboarding, professional development and performance evaluation, offboarding, weekly team meetings on case consultation, case management, outreach program support, etc.
Overseeing documentation, implementation, and evaluation of all CAPS policies and procedures, as well as clinical service protocols. Functions include remaining in compliance with HIPAA and local mental health provider licensure regulations, telehealth protocols, process of supporting students transitioning through 4 years of clinical services across 7 global locations, crisis management, clinical data analyses, etc.
Overseeing CAPS finances and operational needs, such as budgeting, office rental as needed, and EHR-related needs
Collaborating closely with other Global Directors of Student Life on strategic initiatives in Student Life, using expertise on student wellness, development, and primary prevention; includes leading and/or supporting Student Life-wide initiatives and projects. This is a major aspect of the position, and likely the biggest time commitment during particular times in the semester.
Developing and/or providing consultation to other Student Life staff and Minerva faculty on wellness initiatives and programming at Minerva
Leading and coordinating Community Care Initiatives (CCI) at Minerva to identify, assess, and recommend interventions for students of concern in all global Minerva rotation cities, along with the CAPS Outreach Manager of Buenos Aires, Berlin, and London
Providing 24/7 consultation to staff and faculty on students of concern, including crisis management and intervention in all global locations, as needed
Developing and delivering trainings for students, staff, and faculty related to student development and wellness, such as on suicide prevention, CCI, peer support to student leaders, etc.
Providing clinical consultations to undergraduate students, as needed
Supporting administrative projects required by the institution, such as annual team reports or accreditation reports