Clinical Case Coordinator

University of Tennessee,

Student Counseling Center
Last Posted:

Tue, Sep 29th, '20


Until filled

Start Date:


Last Updated:

Tue, Sep 29th, '20

  • |
  • Full Time

The Position: Reporting to the Associate Director, the primary duty of the clinical case coordinator is to track and coordinate referrals to the counseling center from various campus partners and to assist in connecting clients to appropriate resources. The person in this position will manage our community referral database (MiResource) and develop liaison relationships with community providers. The person is this position will also provide limited direct clinical services to students and occasional consultation to faculty and staff. The successful candidate will have solid experience with discharge planning, collaboration with university and community agencies, and working with families and other social supports as appropriate. This person will be expected to have strong general therapy skills including diagnosis, treatment planning, and risk assessment as well as the ability to provide effective treatment in a short term model (e.g., < 12 sessions). Therapy skills should include the ability to work with a full range of clinical issues and complex diagnoses. This position also includes various levels of engagement within the university community through community intervention, outreach, and development of liaison relationships with campus partners. Finally, we seek candidates demonstrating clear interest and commitment to all dimensions of diversity.


·         Tracking and coordination of referrals to the Counseling Center to ensure that students are connected to the appropriate resources for care.

·         Tracking and coordination of referrals from the Center to campus or community resources.

·         Consultation with clinical staff regarding campus and community resources and in the development of appropriate treatment plans.

·         Creating and maintaining partnerships with campus and community resources who may assist clients in reaching optimal functioning.

·         Developing and maintaining an accurate list of community providers and referral information; e.g., maintaining MiResource program or similar.

·         Providing some direct counseling services; especially same day brief screening interviews, and crisis intervention sessions.

·         Providing some didactic training and consultation with trainees.

·         Participating in community intervention efforts including suicide prevention training, stress management workshops, postvention support, service on university committees, service as stand-by counselor for selected events, development of liaison relationships, and assisting with various university events.

·        Other duties as assigned consistent with the mission of the Student Counseling Center.


The University: The University of Tennessee, Knoxville, is the state’s flagship research institution, a campus of choice for outstanding undergraduates, and a premier graduate institution. Enrolling nearly 29,000 students, the campus is located in the foothills of the Great Smoky Mountains and beautiful East Tennessee. As a land-grant university, it is committed to excellence in learning, scholarship, and engagement. In all its activities, the university aims to advance the frontiers of human knowledge and enrich and elevate society. The university values intellectual curiosity, pursuit of knowledge, and academic freedom and integrity.

The Division: The Division of Student Life is comprised of over 400 staff persons who serve our students through 16 departments and functions. Division Staff are actively engaged in the lives of students, living and learning with them in our residence halls, student union, and other campus environments. The Division seeks candidates willing to engage, challenge, and support our students through intentional programs and services. In addition, we seek colleagues that are committed to teamwork and have a palpable passion for working with and serving all students.

The Department: The Student Counseling Center is a full-service collegiate counseling center staffed by 11 licensed psychologists and 4 Master’s level therapists. The center also supports a robust APA accredited training program training 5 full-time interns and 8-12 doctoral psychology trainees. The Center shares a state of the art facility with the Student Health Center and the Center for Health Education and Wellness allowing for a wide range of collaboration in programming and student care.


Education and Licensure:

·         Minimum of Master's degree in counseling, social work, marriage and family or related mental health field.

·         Licensed or license eligibility as a health service provider in Tennessee.

Knowledge, Skills, Abilities:

·         Case management skills including discharge planning, collaboration with community agencies, working with family contacts, and other related services.

·         Mental health crisis assessment and intervention skills.

·         Strong generalist clinical skills including effectiveness in a short term treatment model (12 sessions).

·         Demonstrated knowledge of developmental issues of college students and commitment to student success.

·         Demonstrated ability to collaborate effectively with colleagues to achieve mutual goals.

·         Strong interpersonal skills demonstrated in oral and written communication.

·         Demonstrated interest, knowledge, and commitment to diversity and inclusion.


·         Experience providing services within a college counseling center.

·         Substantial interest, experience, and skill in suicide prevention and crisis intervention.

·         Substantial interest and skill in brief interventions (1-3 problem focused sessions)

·         Demonstrated interest and experience working with international, historically underrepresented, and/or under served student communities.

·         Experience and skills in the use of technology and social media to enhance services.

·         Experience and skills in group work.


The salary for this position is commensurate with experience and other qualifications and is accompanied by a standard university benefits package.


Application Process: Review of applications will begin immediately and continue until the position is filled. For consideration, click HERE and electronically submit a letter of application (cover letter), vita, contact information of three professional references, and unofficial graduate school transcripts. Only complete electronic applications will be considered. The position is currently open and start date is negotiable.

Questions about the position responsibilities or requirements should be directed to the search chair, Dr. Maggie Klotz at Questions about the search or about problems associated with uploading the application materials should be directed to HR; Kelley Gober at