Staff Counselor (Case Manager)

Illinois State University,

Student Counseling Services
Last Posted:

Wed, Mar 17th, '21


Initial review of applications will begin April 1, 2021 and continue until the position is filled.

Start Date:

Preferred start date of August 1, 2021 or sooner if available.

Last Updated:

Wed, Mar 17th, '21

  • |
  • Full Time

We are seeking a dynamic professional with the skills and creativity to share our commitment to excellence and who would enhance the diversity of our staff.  We seek someone who brings well-developed therapy skills, strong interests in carrying a diverse clinical caseload, and who can also function as a clinical case manager. The case management duties of this position will include identifying community referral resources relevant to the needs of ISU students, developing partnerships with agencies to help students access and utilize needed services, facilitating referrals and information sharing with community based providers and other campus based services and programs, case management for students who are being treated by the Eating Concerns Assessment and Treatment Team or who are being monitored by the Redbird Care Team (our behavioral intervention team), and consultation with clinical staff, trainees and others to address the complex needs of students whose care requires coordination with multiple treatment providers or communications linkages with family or other systems of support. The Case Manager will maintain and update the department’s referral database, as well as track, monitor, and follow-up on case management outcomes to ensure continuity of care.  We are also hoping to develop a Social Work field placement program, and the person in this position could potentially function as a supervisor for a student in this placement and serve as a key liaison to the School of Social Work.

Position responsibilities include brief individual, couples and group counseling, involvement in our training programs, assessment, crisis intervention and management, , consultation and liaison, case management and outreach programming.  We are also looking for individuals with a demonstrated commitment to advancing the vision of a culturally competent counseling center that values social justice and anti-racism work, and who have a willingness to work with underserved and underrepresented student populations.  Finally, we seek a colleague who would strive to work collaboratively with their peers, both within the unit and across the campus and who has strong interpersonal skills and who enjoys building positive working relationships with others.  



Student Counseling Services (SCS) is one of eleven departments within the Division of Student Affairs at Illinois State University and enjoys strong administrative support from division administration and from the university at large. SCS is the primary designated counseling service for students and functions as a comprehensive counseling center for a campus population of just over 20,000 students. The center prides itself on proactive efforts to create a caring community across the campus as a whole and has a longstanding reputation for innovation and excellence in the full range of counseling center functions, including clinical service delivery, prevention, outreach and training. Many former staff and trainees of the center have become counseling center directors, training directors, researchers, and leading experts in the field of college student mental health.

Notable features of this IACS accredited center include a vibrant and growing group therapy program, highly creative outreach and consultation efforts, and one of the first APA accredited internship training programs in a counseling center setting. In addition to the director, the staff includes 20 full and part time psychologists, social workers, counselors and marriage and family therapists. Trainees include four psychology doctoral interns and 2-4 psychology externs each year. There are also three staff assistants and 3-5 graduate assistants who enhance our efforts in research and outreach programming. For more information about our center, please visit our website:

 Founded in 1857, Illinois State is a coeducational, residential university that emphasizes undergraduate study and strongly values individualized attention and a small college experience with large university opportunities. Its 34 academic departments in 6 colleges offer 63 undergraduate programs in more than 160 fields of study. The Graduate School coordinates 38 masters, 2 specialist, and 7 doctoral programs. Illinois State University is committed to fostering a small college atmosphere with large university opportunities and promoting the highest academic standards in teaching, scholarship and community service. ISU also provides a variety of employee affinity groups to enhance the professional development and personal work/life balance for African American, Latino/a, Asian and Asian American, international women and LGBTQ+ faculty and staff. Illinois State University is located in the growing twin-cities of Bloomington-Normal, with a population of approximately 130,000, and conveniently located approximately two hours from both Chicago and St. Louis. The community offers a wide range of cultural, family and recreational opportunities, four local colleges/universities, a high quality of life, excellent employment opportunities for family members, and easy access to the urban amenities of nearby cities. The community is home to GROWMARK, Illinois Farm Bureau, State Farm Insurance International Headquarters, Illinois Wesleyan University, Lincoln College, and Heartland Community College. The community has distinguished itself for its outstanding school systems and educational attainment, parks and recreation, health care, job growth, economic opportunity, and low crime. Forbes magazine, in a review of the best places for business, ranked Bloomington-Normal the 15th best place for business out of 168 small metros listed. Bloomington was also recently placed on CNNMoney's list of the 100 Best Places to Live. Expansion Management Magazine rated Bloomington-Normal as one of two metro areas with a five-star quality of life, giving the community high rankings in such areas as standard of living, quality of schools, traffic and commute. Please visit the Bloomington-Normal Area Convention & Visitors Bureau website at for more information.


Master’s degree in Social Work, counseling, psychology or related field required.  Must be currently licensed or license-eligible in Illinois within one year of start date.


Strong preference will be given applicants with college/university counseling center experience, and applicants with a demonstrated experience and/or expertise in higher education case management.


Salary for this position is competitive and commensurate with experience and qualifications.  Benefits are excellent.  For a complete description of Illinois State University’s benefits offerings and options, please visit


To assure full consideration, an application along with a resume/curriculum vita, reference list (specifically, the names, addresses, telephone numbers, and e-mail addresses of at least three professional references), and cover letter must be submitted online at