Care Manager

University of Wisconsin - Madison,

Mental Health Services
Last Posted:

Mon, Apr 12th, '21



Start Date:


Last Updated:

Mon, Apr 12th, '21

  • |
  • Full Time

The Care Manager under the supervision of Mental Health Services Leadership Team Member at UHS will provide case management services to a growing population of undergraduate and graduate students with complex mental health needs through coordination of care between campus and community resources, including coordination of care for psychiatry patients, post-hospitalization support, and resource identification for under-resourced students. In addition to direct client care, this position will consult with campus partners that serve students including, but not limited to Student Affairs including the McBurney Disability Resource Center and Dean of Students Office.

Principal duties:

I. Direct Clinical Service 65%

1) Facilitate the referral of students from a brief therapy model at UHS to longer term/specialized care and resources in the community;

2) Create linkages with Madison community resources to refer students with significant mental health needs and who have inadequate insurance coverage;

3) Provide case management services to coordinate care for those students with higher clinical needs or those who have been referred to community mental health providers including those who continue to receive psychiatry services at UHS;

4) Collaborate and consult with crisis providers and other UHS providers who are working with students with higher clinical needs;

5) Act as liaison between UHS and campus offices that serve student to coordinate efforts in dealing with at-risk students with complex mental health needs.

6) Collaborate with other members of interdisciplinary treatment team.

7) Participate in the Mental Health Services on call rotation

8) Provide triage services

Additional options for Direct Clinical Services may include:

1. Provide individual or couples therapy services

2. Provide group therapy services

II. Administrative Duties 35%:

1) Maintains accurate and timely documentation for all clinical interactions and consultations

2) Serve as needed on multidisciplinary teams within UHS and on the campus.

3) Involved in the development and implementation of programs and services related to case management for students.

4) Collaborates with providers and staff in UHS units and with campus partners;

5) Follows agency policies and procedures consistent with state mental health statutes, ethical guidelines, best practices, HIPAA, and FERPA;

6) Attends staff, and workgroup meetings;

7) Attends Mental Health sponsored professional development activities;

8) Other duties as assigned.


Mental Health Services at University Health Services: MHS is located at 333 East Campus Mall on the seventh floor of the recently-constructed student services tower in the University Square Complex. We are part of an integrated University Health Services which provides medical and prevention services to UW-Madison students. This multi-use building is also the home for the Bursar’s Office, Financial Aid, the Registrar, the Student Activities Center, and retail stores on the first floor. MHS has inviting provider offices, as well as several large group rooms available for group therapy sessions, case conferences, consultation, staff meetings, and other professional activities. In recent years UHS has been recognized by the Princeton Review as the best college health service in the country.

UW-Madison: The University of Wisconsin-Madison is partially located on an isthmus between Lake Mendota and Lake Monona and occupies ancestral Ho-Chunk land, a place the Ho-Chunk nation has called Teejop (“day-JOPE”) since time immemorial. Founded in 1848, UW–Madison is a land-grant institution and the flagship campus of the University of Wisconsin System. UW–Madison has over 40,000 students and is organized into 20 schools. Our comprehensive academic programs offer 136 undergraduate majors, along with 148 master's degrees programs and 120 doctoral programs. The University of Wisconsin Badgers competes in 25 intercollegiate sports in the Big Ten Conference and has won 28 national championships. Go Bucky!

Madison: Madison is the vibrant state capital of Wisconsin and home to the University of Wisconsin-Madison. With a population of 260,000 (650,000 in the metro area), Madison is located in south-central Wisconsin, 80 miles west of Milwaukee, 270 miles from Minneapolis/St. Paul, and 150 miles northwest of Chicago. With its strong economy, unique natural beauty, exciting nightlife and restaurants, and dynamic recreational offerings, Madison consistently ranks as one of the best places in the country to live, work, get an education, play, and raise a family. Wisconsin's beautiful capital city offers both small town charm and a range of leisure and cultural opportunities usually found in much larger communities.


For Counselor or Social Worker Title: Master's Degree in Social Work, Counseling, or other related mental health field

For Psychologist Title: Doctoral degree in Counseling or Clinical Psychology

Required: Minimum of one year experience in a mental health setting.

Preferred: Minimum of two years' experience in a mental health setting.

For Counselor, Social Worker and Psychologist titles: License to practice independently in the State of Wisconsin preferred. License to practice independently required within two years of hire.

You can review Wisconsin licensing requirements at


Strongly preferred qualities of the candidate include:

1) demonstrated expertise in clinical case management;

2) demonstrated expertise in managing mental health crises;

3) administrative and technological skills required to effectively document in an Electronic Health Record;

4) demonstrated ability to prioritize and manage multiple clinical situations and to coordinate these efforts as a part of a multidisciplinary team;

5) experience identifying resources within in-network and out-of-network insurance plans;

6) Demonstrated attentiveness to intersectionality & health disparities, and commitment to continued development of cultural competencies experience in college mental health, crisis assessment, brief intervention, confidentiality requirements, and referrals

Successful applicants are responsible for ensuring their eligibility to work in the United States (i.e. a citizen or national of the United States, a lawful permanent resident, a foreign national authorized to work in the United States without need of employer sponsorship) on or before the effective date of appointment.

A criminal background check will be conducted prior to hiring.


Minimum $60,000 ANNUAL (12 months)

Depending on Qualifications

Competitive Benefits package:  


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