Associate Director of Clinical Services

University of Wisconsin - Madison,

Mental Health Services
Last Posted:

Thu, Apr 22nd, '21



Start Date:


Last Updated:

Thu, Apr 22nd, '21

  • |
  • Full Time

Under the direction of the Director of Mental Health Services, the Associate Director of Clinical Services is responsible for providing oversight of clinical services within Mental Health Services (MHS). The Associate Director of Clinical Services serves as a member of the Mental Health Services Leadership Team (MHLT) and is a Team Manager within UHS.

Principal duties:

Associate Director: (60%)

1. Provides innovative leadership and vision to collaboratively develop and manage clinical services to address the mental health needs of the student population;

2. Provides clinical consultation to UHS Mental Health and Medical providers, as well as campus and community partners;

3. Monitors service delivery flow, providing timely reports related to utilization, services provided, and other variables to align with the mission of MHS and UHS;

4. Ensures that staff maintain accurate and timely documentation for all clinical interactions and consultations;

5. In collaboration with the MHLT, evaluates and modifies MHS policies and procedures to align with field standards and best practices;

6. Provides training related to clinical services for staff and trainees;

7. Reviews and responds to all requests for mental health records in collaboration with Health Information Management and involved providers; including membership on the Committee on Clinical Informatics

8. Maintains intricate knowledge of the Electronic Health Record;

9. Serves as contact for third party crisis response service including shared afterhours consultation, monitoring for adherence to protocols, and coordinating care with MHS providers;

10. Participates in personnel supervision including goal setting and annual evaluation as part of the MHS Leadership Team including supervision of the Assistant Director of Clinical Services;

11. Supports coordinators of clinical services including substance use, eating disorders, on call services, groups services, and trans health.

12. Develops and implements performance improvement initiatives related to Mental Health Services, including an annual Peer Review;

13. Assists in the development and implementation of mental health program evaluation;

14. Member of the UHS Case Review Team, the campus Behavior Intervention Team, and the Student Crisis Response Team; and

15. Participates in director on call rotations.

Direct Clinical Service: (25%)

1. Provides clinical services which may include the full range of services offered

2. Participates in the provision of mental health crisis services and on call support; and responds to campus crises

3. Provides outreach including programming and consultation;

4. Demonstrates a commitment to culturally responsive care

5. Demonstrates a commitment understanding the unique challenges faced by individuals from diverse backgrounds and to serving underserved and underrepresented populations

Additional options for Direct Clinical Services may include:

1. Providing integrated primary care behavioral health interventions

2. Establishing relationships with academic departments

3. Providing supervision of assigned trainees including goal setting, evaluations, and disciplinary action in accordance with training policy and procedures.

4. Opportunities to develop new and innovative projects that fit the needs of students

Administrative: (15%)

1. Maintains accurate and timely documentation for all clinical interactions and consultations;

2. Collaborates with providers and staff in UHS units and with campus partners.

3. Follows agency policies and procedures consistent with state mental health statutes, ethical guidelines, best practices, HIPAA, and FERPA;

4. Attends staff, team, workgroup and professional development meetings;

5. Serves on internal and external committees;

6. As resources allow, represents UHS on the UW-Madison Campus, in the Madison community, and with local, regional, and national professional organizations;

7. Provides continuing education presentations to trainees, staff, and external organizations; and

8. Other duties as assigned.


Mental Health Services at University Health Services: MHS is located at 333 East Campus Mall on the seventh floor of the recently-constructed student services tower in the University Square Complex. We are part of an integrated University Health Services which provides medical and prevention services to UW-Madison students. This multi-use building is also the home for the Bursar’s Office, Financial Aid, the Registrar, the Student Activities Center, and retail stores on the first floor. MHS has inviting provider offices, as well as several large group rooms available for group therapy sessions, case conferences, consultation, staff meetings, and other professional activities. In recent years UHS has been recognized by the Princeton Review as the best college health service in the country.

UW-Madison: The University of Wisconsin-Madison is partially located on an isthmus between Lake Mendota and Lake Monona and occupies ancestral Ho-Chunk land, a place the Ho-Chunk nation has called Teejop (“day-JOPE”) since time immemorial. Founded in 1848, UW–Madison is a land-grant institution and the flagship campus of the University of Wisconsin System. UW–Madison has over 40,000 students and is organized into 20 schools. Our comprehensive academic programs offer 136 undergraduate majors, along with 148 master's degrees programs and 120 doctoral programs. The University of Wisconsin Badgers competes in 25 intercollegiate sports in the Big Ten Conference and has won 28 national championships. Go Bucky!

Madison: Madison is the vibrant state capital of Wisconsin and home to the University of Wisconsin-Madison. With a population of 260,000 (650,000 in the metro area), Madison is located in south-central Wisconsin, 80 miles west of Milwaukee, 270 miles from Minneapolis/St. Paul, and 150 miles northwest of Chicago. With its strong economy, unique natural beauty, exciting nightlife and restaurants, and dynamic recreational offerings, Madison consistently ranks as one of the best places in the country to live, work, get an education, play, and raise a family. Wisconsin's beautiful capital city offers both small town charm and a range of leisure and cultural opportunities usually found in much larger communities.



For Counselor or Social Worker Title: Master's degree in Social Work, Counseling or other related mental health field

For Psychologist Title: Doctoral degree in Counseling or Clinical Psychology


Licensed or must be immediately license eligible to practice in Wisconsin as a Psychologist, Licensed Professional Counselor, Licensed Clinical Social Worker, or Licensed Marriage and Family Therapist.

You can review Wisconsin licensing requirements at

Required: Minimum of five years experience in a mental health treatment setting required and one year demonstrated leadership experience in a mental health setting.


Preferred: Minimum of two years demonstrated leadership experience in a mental health setting.

Strongly preferred experiences of the candidate include:

1. Experience in a college or adolescent/young adult mental health treatment setting;

2. Experience with personnel supervision;

3. Expertise in consultation and collaboration within an interdisciplinary mental health treatment setting;

4. Evidence of clinic management including staffing, monitoring and adjusting service delivery related to utilization;

5. Knowledge of electronic health record systems;

6. Knowledge of state and federal legal and ethical confidentiality requirements;

7. Evidence of oversight and leadership of quality improvement initiatives;

8. Demonstrated attentiveness to intersectionality and health disparities;

9. Experience in mental health crisis assessment, triage, and brief intervention;

10. Supervision of trainees; and

11. Interest in Integrated Primary Care Behavioral Health consultation.

Strongly preferred qualities of the candidate include:

1. Ability to manage and resolve conflict;

2. Strong oral and written communication skills;

3. Commitment to foster and promote the values of DEI, and to ongoing development in this area;

4. Ability to cultivate teamwork and collaboration.


Minimum $80,000 ANNUAL (12 months)

Depending on Qualifications

Please note: Salary posted is the minimum. Experience will be considered.


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