Student Support Specialist

Connecticut College,

Student Life
Last Posted:

Thu, Apr 29th, '21


Applications accepted through: 05/21/2021

Start Date:


Last Updated:

Thu, Apr 29th, '21


Title: Student Support Specialist
Applications accepted through: 05/21/2021
Pay Type: Exempt (salaried)
Department: Student Life
Reports to: Senior Associate Dean for Student Life
Appointment Type: Continuing Full-Time
Hours Per Week: 37.5
Work Schedule: 42 weeks per year
Benefits Eligible: Full Benefits
Qualifies for relocation reimbursement: No

Job Summary:
Connecticut College seeks to hire two Student Support Specialists to serve during the academic year (August-May). The individuals in these positions strive to address individual and community needs during incidents on campus by being responsive to student circumstances and supporting Campus Safety officers as they engage in their role of maintaining safety on campus. Student Support Specialists are trained to assist students in crisis and provide the most effective services for resolution. The Student Support Specialists will be focused on situations where students are seeking assistance related to mental health concerns, wellness checks, bias incidents, or problem use of alcohol or other drugs. Student Support Specialists will provide such services during evening and late-night hours, seven days a week. This is a 10-month academic year, salaried position with a benefits package.

General Duties & Responsibilities:
Student Support Specialists will work collaboratively with multiple offices including Student Counseling and Health Services, Campus Safety, and the Student Life On-Call staff to engage with students in a format that best decreases stressors and replaces them with short- and long-term support resources. Student Support Specialists also help identify campus resources and community supports that can facilitate student growth and conflict resolution. Student Support Specialists are not involved in the clinical evaluation and treatment of students' mental illness or psychological needs, nor will they establish a clinician-patient relationship with students.

Student Support Specialists will also engage in campus outreach through partnerships with the Office of Wellbeing and Health Promotion and Student Counseling Services to assist with campus education and advising relevant student groups.

These student support positions require knowledge and experience in crisis management, de-escalation techniques, mental health crisis response, and campus community outreach. Student Support Specialists should have experience with and proficiency in providing consultation and intervention that is affirmative, sex-positive, culturally sensitive, consistent with risk reduction principles, and that promotes student self-determination.

This position is uniquely designed for a professional seeking to work with college students and partner with a dedicated Student Life team. Under the direction of the dean of students, the Division of Student Life is committed to student wellbeing, health and safety. The Division of Student Life works collaboratively to maximize the student experience on campus with our partners in the divisions of the Dean of College and Institutional Equity and Inclusion (collectively known as the Student Experience Group).

A Master's degree in social work, psychology, counseling or similar field is required. Candidates should demonstrate experience with mental health, college student mental health, and crisis management and an ability to work under pressure. Candidates should be prepared to contribute to a setting where innovation and creativity help foster vibrant and engaged residential communities. Applicants must be student-centered and demonstrate a commitment to their own personal and professional growth. Must have knowledge, training and experience with diverse populations; ability to learn and practice trauma informed principles and practices including the ability to assess crises and know when to intervene when appropriate. Effective written and verbal communication skills, presentation skills and social skills; high integrity needed to handle confidential information and high level of professionalism to engage the campus community. Preferred experience in substance use intervention and services. Must be well-organized, able to work under pressure and as a member of a team; ability to work evening and late night hours; excellent communication skills and must be willing to travel as necessary to meet the requirements of the position.

The mission of the College is to "educate students to put the liberal arts into action as citizens in a global society." In addition, Connecticut College's core values are academic excellence, diversity, equity and shared governance, education of the entire person, adherence to common moral and ethical standards, community service and global citizenship, and environmental stewardship. We are interested in candidates who are highly motivated to help the College community realize the institutional mission and, in particular, who have a demonstrated commitment to providing leadership in building equitable, diverse, and inclusive environments.

Required Documents:
Cover Letter, Resume

Applicant Credentialing:
Thorough applicant credentialing, including criminal records check, will be conducted on the selected candidate.

As part of the College's commitment to keep our campus community safe, all members living, learning, teaching and working on campus participate in free, weekly, on-campus COVID-19 testing.

To Apply

As a highly selective residential liberal arts college, Connecticut College is committed to creating a vibrant community enriched by diverse perspectives, talents and experiences. We encourage applications from candidates who share this commitment and will contribute to the diversity of our college community, especially members of historically under-represented groups. AA/EOE

Copyright ©2017 Inc. All rights reserved.

Posted by the FREE value-added recruitment advertising agency