Clinical Case Manager

University of Florida,

University of Florida Counseling & Wellness Center
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Last Posted:

Mon, Nov 28th, '22


January 27th, 2023

Start Date:

Spring Semester 2023

Last Updated:

Mon, Nov 28th, '22

  • |
  • Full Time

The Counseling & Wellness Center is currently inviting applications for a Clinical Case Manager. Under the general direction of the Counseling and Wellness Center Director, this position requires a variety of skills involving case management, counseling, outreach, and consultation. The majority of the Case Manager’s time is allotted to maintain and monitor a clinical case management system to provide continuity of care for clients. Case management may include meeting with clients who are in need of intensive outpatient or inpatient mental health services, hospital visits, obtaining external referral services for students, maintaining database of community providers, treatment planning, and coordination of care, including follow up communication and/or meetings with clients or community providers. This position requires excellence in clinical case management service delivery as well as crisis and emergency intervention. Duties also include occasional workday and after-hours on-call consultation/crisis intervention and serving as a resource to various constituencies on campus in an effort to enhance student life.

The Case Manager handles the delicate task of contacting legal guardians of students and coordinating post hospitalization plans along with regular follow-up with external providers and other University of Florida stakeholders.

Some evenings and weekend hours are required. The Case Manager is expected to perform his/her duties conscientiously and responsibly; to adhere to high personal standards of behavior with students, colleagues, members of the University community and clients of the University; and in a manner consistent with the ethics of his/her own profession. The successful applicant is expected to keep himself/herself informed of current research and professional developments in his/her professional field.

Specific duties include:

Assisting students with social services needs including, but not limited to, referral to community resources and facilitating access to medical care (including coordination of hospitalizations and discharge planning). Following up to ensure that clients are appropriately assessed, successfully referred, and compliant with treatment recommendations.

Providing daytime and on-call crisis services.

Consulting with faculty, staff, students, and family members, who are concerned about a student. Initiating and developing ongoing liaison relationships with other university departments, community health providers, services, hospitals, and other resources.

Completing records punctually according to record keeping/report writing procedures that are currently operative at the Counseling and Wellness Center and required by legal and ethical regulations. Preparing and submitting all service reports or other communications involving the clinical operations of the CWC which are intended for persons, departments, or agencies outside of the CWC for review and approval of the Director or Associate Director.


Region Description
UF is a major, public, comprehensive, land-grant, research university with membership in the Association of American Universities, ranking among the top 5 public universities in the United States. It is the state’s oldest university, among the nation’s most academically diverse public schools, with 60,000+ students and a 2,000-acre campus. The Counseling and Wellness Center is part of the Division of Student Life and accredited by the International Association of Counseling Services (IACS). The campus is located in Gainesville, a community usually ranked as one of the best places to live in the United States. Gainesville has its own urban forest with canopy coverage for 60% of the city. The city of Gainesville is a mecca for outdoor enthusiasts. Nearby are many recreational lakes and rivers; the north Florida beaches of the Gulf of Mexico and the Atlantic Ocean are just a short drive away. UF consistently attracts world-class performing arts. Sports fans can enjoy Gator athletics, with UF ranking among the nation’s 10 best athletic programs in both men’s and women’s sports.

About Housing and Residence Education (DHRE)

DHRE provides healthy and affordable housing and dining options to the diverse and evolving developmental, educational, and nutritional needs of students living in a multicultural community.  DHRE houses 9000+ students in 26 residence halls and 6 graduate and family apartment buildings.  All students live in one of 15+ living learning communities.  The Residence Education team is approximately 60 professional staff and over 250 student staff.  The residence halls at the University of Florida are more than just a place to live.  Living in an adult environment with limited supervision provides students with a glimpse of what living in society is about:  interacting with people from various backgrounds, taking responsibility for personal behavior, learning how a political governing system works, and learning how to have fun--and get along--with friends and neighbors.  From classes, to interesting programs, to spontaneous fun, the residence halls provide an exciting living-learning experience.


Must be licensable as a mental health counselor in the State of Florida. Must have a master's degree in mental health counseling, guidance, psychology, or rehabilitation counseling at a college or university accredited by an accrediting agency approved by the United States Department of Education.

  1. Demonstrated expertise in clinical case management
  2. Administrative and computer application skills required to effectively implement and maintain a case management and tracking system
  3. Demonstrated skill in working well under pressure to prioritize and manage multiple clinical situations and to coordinate these efforts as a part of a multidisciplinary team
  4. Energy to flexibly manage the professional demands of a challenging workload while maintaining positive and healthy perspectives and relationships
  5. Collaborative spirit of warmth, acceptance, respect, and trust towards colleagues
  6. Demonstrated sensitivity to multicultural issues and proven ability to interact with diverse individuals and groups
  7. Self-motivated, self-directed commitment to high professional ideals
  8. Excellent oral and written communication skills
  9. Experience in college mental health, including crisis assessment, brief intervention, confidentiality requirements, and referral

Commensurate based on education and experience.


In order to be considered, you must upload your cover letter and resume and three professional letters of reference.

This is a time-limited position.

Applications must be submitted by 11:55 p.m. (ET) of the posting end date.