The Multicultural Specialist will be responsible for providing age specific, developmentally appropriate clinical counseling and mental health services to students and other members of the Case Western Reserve University community within an integrated healthcare and wellness model. The Multicultural Specialist provides direct service to students and participates in wellness, health promotion and outreach programming for the university with a specific focus on supporting diverse, historically marginalized, and underrepresented populations. This role supports the University Health and Counseling Services mission of enhancing the health and well-being of the student community and providing high quality, multidisciplinary mental health-related services.
Building a welcoming and inclusive community is the foundation of the work we do as professionals working with students. Fully including people of diverse backgrounds and perspectives helps us all thrive by working together, focusing on our collective well-being, and helping students gain insight from their academic endeavors and real-world experiences.
- Provide direct counseling and mental health services to students presenting with a range of mental health and wellness needs within the established counseling model. Services include initial contact sessions, crisis management sessions, skill-based workshops, and ongoing individual and group counseling sessions. (50%)
- Provide and coordinate outreach, training and consultation to university students, faculty, staff on mental health and wellness issues, with particular focus on serving the needs of diverse, historically marginalized, and underrepresented student populations, including, but not limited to Black/African American, Asian American, Latinx/Hispanic, International, and LGBTQ+ students. (25%)
- Provide training and consultation to UHCS staff to further develop and promote cultural competency in clinical service delivery. Provide regularly scheduled clinical supervision and training of pre-professional graduate trainees (e.g. psychology practicum students, doctoral interns) and unlicensed doctoral level psychology staff, including the development and maintenance of cultural competency in clinical service delivery, as assigned. (10%)
- Participate in UHCS, Division of Student Affairs, and university committees relevant to the department’s improvement efforts in serving diverse, historically marginalized, and underrepresented students. (10%)
Perform other duties as assigned. (5%)
Department: Continuous contact with professional and support staff of the UHCS for scheduling, clinical consultation and collaborative work in an integrated model.
University: Frequent contact with departments serving underrepresented minority students, including the Office of Multicultural Affairs, The LGBT Center, The Office of Inclusion, Diversity and Equal Opportunity, and The Flora Stone Mather Center for Women.
External: Moderate contact with care providers outside the university to assist in the coordination of care for students being treated in the community.
Students: Continuous contact with students to provide direct counseling and mental health services to students presenting with a range of mental health and wellness needs. Interact with student leaders and groups for outreach and multicultural wellness programming.
This position has no direct administrative supervisory responsibility. This position includes clinical supervision of selected, pre-professional graduate trainees as assigned by the Training Director, Director of Counseling or designee.
- Excellent communication and interpersonal skills including: respect for all aspects of an individual’s identity, ability to resolve conflict, clear personal and professional boundaries, and ability to work collegially and collaboratively in an interdisciplinary team process.
- Demonstrated commitment to cultural competence and multicultural counseling and consultation.
- Must be able to work in a culturally diverse environment. Ability to maintain a work environment that is marked by inclusiveness and respect for others.
- Commitment to working with diverse groups of individuals, including age, race, ethnicity, gender, gender expression, sexual orientation, socioeconomic and educational background and ability.
- Ability to demonstrate concern for understanding and satisfying needs of customers, co-workers and others with economy, efficiency, flexibility, courtesy, good judgement and continuous measurable improvements.
- Experience using an electronic health record to document all clinical encounters. Maintain accurate and complete records, document client condition, problems, treatments, and outcomes promptly.
- Knowledge of and adherence to relevant laws and professional standards regarding professional ethics and privacy.
- Ability to meet consistent attendance and demonstrate dependable work habits.
- Ability to interact with colleagues, supervisors and customers face to face.
Standard Health and Counseling offices in a university campus setting.
Full-time professionals are exempt from overtime and are expected to work a minimum of 40 hours per week around the university’s core hours of operation. In some instances, University Health and Counseling providers may be asked to participate in outreach and campus crisis/emergency response efforts, and these may require UHCS staff to work evenings and weekends. This expectation can be discussed with your direct supervisor at any time, and can be arranged in a manner that is beneficial to both the university, as well as the provider.
Staff may be required to adjust their clinical and administrative assignments, as needed, depending on departmental, divisional and university needs. This may involve flexing to cover other clinical roles (e.g., covering acute counseling care responsibilities, covering ongoing counseling responsibilities, alternating between roles, etc.) due to staff absence, changes in the model of care, or other reasons determined by the Assistant Vice President of UHCS or their designee.
Staff are expected to provide services via hybrid modalities (in person or telehealth visits), with the understanding these expectations may shift according to public health guidelines and/or UHCS Assistant Vice President, or their designee.
In employment, as in education, Case Western Reserve University is committed to Equal Opportunity and Diversity. Women, veterans, members of underrepresented minority groups, and individuals with disabilities are encouraged to apply.
Case Western Reserve University provides reasonable accommodations to applicants with disabilities. Applicants requiring a reasonable accommodation for any part of the application and hiring process should contact the Office of Equity at 216-368-3066 to request a reasonable accommodation. Determinations as to granting reasonable accommodations for any applicant will be made on a case-by-case basis
Case Western Reserve University has implemented a COVID Vaccination policy requiring evidence of COVID-19 vaccination for all students, faculty and staff with an on-campus presence. Religious and medical exemptions may be provided in accordance with applicable federal and state laws. For more information go to: https://case.edu/equity/covid-19-accommodations. Applicants may contact the Office of Equity at 216-368-3066 email@example.com for information regarding religious or medical exemptions as an accommodation.