The Director of the Counseling Center is a visionary mental health administrator who leads a comprehensive university counseling center, providing both direct and indirect services to students, and consultation and outreach to the Metropolitan State University of Denver (MSU) community. The position is responsible for strategic planning, resource development and allocation, and administrative and clinical supervision within the Counseling Center. Additionally, and in collaboration with key colleagues, the Director consults and strategizes on student mental health priorities and initiatives that span the University related to risk reduction, academic partnerships, and addressing health disparities.
Metropolitan State University of Denver is a unique, access-oriented campus community that values diversity, equity, and inclusion. We are a designated Hispanic Serving Institution located in downtown Denver. Our student population consists of nearly 50% first-generation students and over 45% students of ethnic/racial minority backgrounds.
We create an equitable learning and working environment with individuals who consistently demonstrate commitment to equity and inclusion. We value the diverse identities and perspectives of our students, faculty, and staff and recognize that to achieve a just and equitable society, diversity must go beyond simple representation. It requires critical inquiry and dialogue and a commitment to action. We strive to provide a culture of belonging where all community members feel valued to achieve personal and professional success.
Oversight and administration of the University’s Counseling Center (60%)
- Responsible for ensuring the Center is fully functional and responsive to student needs, including triage/emergency responses, as well as standard therapeutic services for student clients.
- Works collaboratively with staff in managing essential daily operations such as emergency and non-emergency telephone calls, responding to “quality of care” concerns that are expressed by clients, and case management and referral services.
- Actively builds relationships with relevant colleagues to engender trust and promote knowledge about Center service offerings.
- Works to ensure the Center’s services are meeting the diverse student body’s needs in an equitable manner, with attention to access and outcomes related to race/ethnicity, gender identity, age, sexual orientation, and ability. As needed, adjusts program offerings and/or experience to drive towards equitable access and outcomes.
- Develops the staffing model that best suits the University’s needs, given available resources. As needed, develops and executes strategies to cultivate additional resources (i.e. writing grants, fundraising).
- Supervises a team of 6 professional staff psychologists, two Associate Directors, three Graduate students and an administrative assistant/office manager; engages in ongoing performance management, prepares annual performance plans and mid-year and annual evaluations.
- Oversees telehealth vendor and client information system contract.
- Provides leadership for staff meetings and other retreat and strategic planning meetings.
- Ensures that Center staff receive requisite training to address key mental health trends and issues as well as compliance with APA standards, federal statutes such as FERPA, Title IX, and the Cleary Act, and Colorado mental health statutes.
- Collaborates with the Health Center at Auraria, Student Care Center, Phoenix Center at Auraria, Dean of Students Office, and Access Center staff on student matters involving ADA requests, psychotropic medications, high level student concerns, and/or behavioral matters impacting students and/or the community.
- Oversees regular file audits in keeping with professional standards.
- Oversees Center marketing and communications to educate students and colleagues about the Center and relevant offerings; oversees management of the Center’s website in partnership with the center’s administrative support.
- Ensures that Center services and impact are appropriately assessed, with attention to understanding the efficacy of treatment as related to student safety, wellbeing, equity, and academic success; benchmarks program(s) for comparison with peer and/or other Colorado institutions, as needed.
- Manages and drafts Center policy and/or protocols, ensuring corresponding manuals and documents are updated annually.
- Reviews all proposals for research with Counseling Center clients. Completes the Center’s IRB Protocols.
- Ensures that the physical environment is conducive to professional work, in conjunction with university and/or campus and Facilities Management colleagues.
- Has budgetary oversight of the Center’s annual budget and reserves; responsible for day-to-day fiscal tasks such as setting up purchase orders, vendor payments, and balancing the budget in partnership with the office administrative support.
University and related service (15%)
- Strategizes on how to address overarching mental health needs facing students, offering both innovative and practical insights about how to address the complex challenges students face.
- Attends and/or participates in university-wide meetings and events to promote mental health and/or to integrate Counseling Center offerings.
- Serves on University and campus wide committees and task forces such as the C.A.R.E. Team, C.A.R.T., and the Auraria Mental Health Committee.
- Provides training and educational workshops to faculty and administrators related to student mental and behavioral health.
- Serves in an on-call capacity for critical incident response.
- Represents the University in applicable meetings and events.
Clinical Responsibilities (10%)
- Provides individual and couples treatment. Conducts thorough initial assessments including high risk issues and crisis cases and provides appropriate and timely interventions. Oversees the provision of clinical services to ensure compliance with ethical guidelines and State regulations. Provides clinical consultation to Faculty, Staff and Students as appropriate. Maintains effective Liaison and Consulting Relationships with Psychiatric Staff at the Health Center.
Supervisory Responsibilities (10%)
- Responsible for supervising staff in delivering student support services for psychological counseling, individual and group therapy, crisis intervention, and consultation and outreach activities for educational and preventive programming. Develop and implement counseling support programs and methods of assessment to enhance student retention and academic success, collecting relevant data on goals, objectives, and outcomes.
- Works with professional staff in developing customized performance plans and providing mid-year and end-of year evaluations in keeping with professional goals and interpersonal growth.
Outreach Responsibilities (5%)
- Provides leadership for staff in developing academic, personal, and diversity workshops that aid in the successful matriculation of undergraduate and graduate students. Encourages staff participation in university-wide Open Houses, New Student Orientations, First Generation Students Programming, and overall retention initiatives.
- This position will be 100% campus-based, in-person role.
- This position may be eligible for some remote days as determined by need and in partnership with the positions’ supervisor. ?
ABOUT METROPOLITAN STATE UNIVERSITY OF DENVER
Who We Are
A leader in social mobility. Committed to fostering equity. All while offering an accessibly excellent experience. As the top transfer destination among Colorado colleges and universities, our students are engaged citizens, making an immediate impact on our workforce and community from the moment they enroll.
... is to provide a high-quality, accessible, enriching education that prepares students for successful careers, post-graduate education, and lifelong learning in a multicultural, global, and technological society. That’s possible here.
MSU Denver’s mission, vision, ongoing operations and strategic plan are informed by CADRE, a core set of values that define who we are – and aspire to be – as a University
1,142 Graduate Students
The word is out – great things happen at MSU Denver. But don’t take our word for it.
- Higher Education Excellence in Diversity Award: 9 consecutive years
- Phi Theta Kappa Transfer 2022 Honor Roll: 7 consecutive years
- Metropolitan State University of Denver – HSI: Hispanic Serving Institute
- Hispanic-Serving Institution: $6.4 million in HSI grant funding
- Repeated national recognition for civic engagement: ALL IN Campus Democracy Challenge
- AACSB accreditation: < 5% of business programs worldwide with distinction
During the 2019 fiscal year, MSU Denver generated $703.4 million economic impact on local and statewide economies.