POSITION DESCRIPTION
The Director of the Counseling Center provides leadership and management of the Center to ensure professional, responsive, and effective counseling and crisis intervention for students as well as consultation and outreach services for students, faculty, and staff. The Director ensures that the Center's policies, procedures, and services are consistent with the goals of the Division of Student Development, the college, and the profession's standards. They will develop policies and procedures for the delivery of mental health services; provide training and consultation on the prevention and identification of mental health problems which may jeopardize students' academic success or compromise the safety and well-being of the campus community; collaborate with students' families, faculty, staff and others in cases involving seriously ill students; and participate in division and college-wide committees and efforts to support and improve student life and retention.
The Director of the Counseling Center works in collaboration with the Director of Community Health and Well-Being, the Student Health Services, and other members of Student Development to develop, implement, and evaluate comprehensive behavioral health initiatives that incorporate multicultural diversity, inclusivity, and social justice concepts and principles.
SUPERVISION RECEIVED: Reports to the Associate Vice President/Dean of Students
SUPERVISION EXERCISED; Supervises the Assistant Director/Training Director; Assessment and Referrals Specialist/Therapist; Community Therapist; Administrative Assistant; contract employees; and students.
DUTIES AND RESPONSIBILITIES:
Leadership
- Develop priorities and goals for the counseling center in support of student development objectives and the mission of the College.
- Supervise, lead, and manage the Counseling Center. Conduct regular staff meetings for planning, administration, and staff supervision. Promote and maintain a professional and welcoming office environment.
- Provide vision, skilled leadership, and supervision to full-time, administrative, contracted, and part-time staff as well as clinical trainees and students that assures the highest standards of professional and ethical care. Assure the provision of culturally appropriate services to diverse populations of students. Assure compliance with current licensing regulations, documentation and record-keeping standards, and professional ethics.
- Provide clinical leadership in the development of policies and procedures and assure up to date and disease specific protocols are in place
- Oversee the daily operations of the Counseling Center including office budget
- Analyze Counseling Center procedures and techniques; conduct periodic needs assessments to ensure quality of service
- Determine and oversee clinical model for the Counseling Center
- Maintain a limited caseload.
- With a focus on social justice principles, provide culturally-informed psychological services that address a full range of issues
- Manage the provision of daytime and after-hours crisis coverage for mental health emergencies.
- Provide urgent consultation and triage as appropriate to students referred by College administrators to assess safety and recommend plan for treatment and follow-up.
- Administer psychological and other screening instruments as appropriate
- Refer to appropriate outside resources for long-term therapy and/or issue-specific therapists and refer to and coordinate with treating/medicating psychopharmacologists when appropriate.
- Run utilization reports using the center's EHR and adjust the same-day-access periods, daily triage availability, and other critical aspects of the clinical model based on this data.
Supervision and Training
- Provide supervision to clinical staff, contracted staff, and clinical trainees as needed. Conduct performance reviews for the professional and administrative staff.
- Work closely with the Assistant Director/Training Director to oversee the recruitment, selection, orientation and development of graduate clinical trainees.
- Oversees the planning of professional development training for Counseling Center staff.
- Provide regular campus-wide training and workshops as needed, with an emphasis on educating faculty, staff, and students to support the overall mental wellbeing of the MassArt community.
Administrative Tasks
- Work collaboratively with the Student Development Division and other offices/staff that require input from a mental health expert; i.e. Academic Resource Center, Equal Opportunity and Title IX Office, Academic Affairs.
- Create and administer department budget.
- Coordinate administration of grant funds
- Conduct research and prepare reports as requested by the College, such as caseload statistics and volume and scope of the Counseling Center's activities.
- Conduct other research as necessary and useful to the College.
- Collect, store, and maintain client records in accordance with state and federal laws and standards of professional ethics so that the highest level of client confidentiality may be maintained.
- Develop and promote the Counseling Center as a college resource by communicating information about services and policies to prospective students, families, and faculty.
- Serve as liaison to other offices/departments and serve on Student Development/campus committees as needed.
- Attend/assist with College functions of general importance to the student body or College (e.g. Orientation, Commencement, etc.).
- Additional duties as assigned.
*Accountable for ensuring that affirmative action, equal opportunity and diversity are integrally tied to all actions and decisions for which they are responsible and which fall within the scope of the Affirmative Action/equal Opportunity/Diversity Plan.
ABOUT MASSACHUSETTS COLLEGE OF ART DESIGN
Founded in 1873, and celebrating its 150th anniversary in 2023, Massachusetts College of Art and Design (MassArt), is the nation's first and only independent, free-standing public college of art and design in the country. MassArt is an inclusive community of thinkers, doers, makers, educators, innovators and leaders striving to shape the future through art and design. We've spent 150 years demonstrating the truly amazing things that happen when a world-class art and design education is an option for every deserving student. Located in Boston's hub of arts and culture along the Avenue of the Arts, MassArt enrolls 2,000 students and offers a comprehensive range of undergraduate and graduate degrees in 18 disciplines, as well as continuing education and youth programs.
MassArt strives to be a model of diversity and inclusion; the campus community reflects the layers of cultural and self-identity that proudly make up our region, nation, and world. We build effective partnerships with co-workers throughout the College by freely sharing appropriate information and providing assistance to all and maintain an environment that is welcoming to persons of all backgrounds, nationalities, and roles.
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