Behavioral Health Crisis Support Team Clinician

Johns Hopkins University,

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Last Posted:

Mon, Oct 2nd, '23


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Last Updated:

Mon, Oct 2nd, '23


Job Req ID:  108016

Behavioral Health Crisis Support Team Clinician

The Johns Hopkins University strives to ensure a safe and supportive environment for all who live, work, or visit our campuses. To meet the evolving standards of collaborative mental health crisis response services, Johns Hopkins University (JHU) has launched a Behavioral Health Crisis Support Team (BHCST), staffed by licensed mental health clinicians and specially trained Johns Hopkins Public Safety officers. While the BHCST responds to calls for service regardless of affiliation, most BHCST clients are JHU students and learners.

The BHCST clinical team is part of the Mental Health Services organization within the division of Student Health and Well-Being (SHWB). SHWB provides primary care, mental health, and health education and promotion services to JHU students and learners across the University's nine schools.

BHCST clinicians co-respond with Johns Hopkins Public Safety (JHPS) officers 24/7/365 to individuals experiencing behavioral health crises. Modeled after successful efforts in major cities, the JHU BHCST is one of the first mobile crisis co-responder programs in a university setting in the United States. The BHCST clinical team staffs the Access Line, which provides telephone support for individuals in crisis as well as consultation support for faculty and staff. Clinicians triage phone calls and provide mobile crisis co-response with JHPS officers to calls for service within the Charles Village and East Baltimore campus footprints and in select off-campus residential locations. In general, JHPS transports clinicians to clients in crisis.

We are seeking Behavioral Health Crisis Support Team Clinicians (multiple openings) to join the BHCSTs clinical staff as we expand the coverage service area. BHCST clinicians report to the BHCST Assistant Director and are part of a team of nine clinical staff that provides in-person and on-call coverage to the Charles Village and East Baltimore campuses.

Specific Duties & Responsibilities

Mobile Crisis Response (50%)

  • Creates a warm and welcoming clinical environment where clients feel supported and respected during times of crisis and as they pursue their personal, academic, and professional goals.
  • Provides on-site, in-person, rapid response to students, staff, faculty, and neighbors who present with behavioral health concerns and/or crisis.
  • Conducts in-depth mental health assessments, determines the level of risk to the individual and/or others, noting contributing environmental, medical, psychiatric, and/or interpersonal factors.
  • Works closely with JHPS in the field to intervene in response to calls received through JHPS dispatch or the BHCST Access Line. As needed, consults JHPS lead, clinical team leaders, and colleagues to determine appropriate intervention(s).
  • Provides referrals to appropriate internal resources for JHU faculty and staff, and community resources to non-affiliates.
  • Arranges transportation from JHPS or local law enforcement partners to emergency and crisis facilities, when appropriate.
  • In consultation with BHCST Assistant Director or lead clinician, issues emergency petitions when a higher level of care is clinically indicated, and the individual in crisis is unwilling to enter a higher level of care on a voluntary basis.
  • Accompanies clients in need of hospitalization to the emergency room or community facility and provides collateral information to hospital/facility staff and confirms disposition of case.
  • Provides or secures emotional and resource support for bystanders and others impacted by critical incidents, including family, roommates, friends, other first responders, and the community at large.
  • Communicates and collaborates with SHWB and other campus resources to facilitate continuity of care for students and learners in crisis.
  • Participates in on-call schedules for Access Line and overnight mobile crisis response.

Case Management and Clinical Activities (30%)

  • Provides ongoing case management and follow-up to clients to facilitate stabilization and transition to counseling, psychiatry, or other appropriate SHWB and/or community resources.
  • Consults and collaborates with campus partners including Student Outreach and Support, student affairs staff, and other relevant resources.
  • Provides clinical assessment of learners and recommendations to relevant student affairs offices in accordance with JHU policies for leaves of absence.
  • With supplementary training, provides assessment and consultation as part of the Student Threat Assessment Team process.

Collaborative & Other Activities (20%)

  • Participates in ride-along with JHPS to develop relationships with officers and community members, and to maintain knowledge of service areas.
  • Maintains collaborative relationships with JHPS officers and participates in joint trainings, meetings, and team-building activities.
  • Participates in multi-disciplinary clinical and administrative teams, including case consultation, peer chart reviews, committees.
  • Remains abreast of current literature and research on community and student behavioral health and evidenced-based intervention strategies.
  • Facilitates outreach and educational activities including resource fairs, community meetings, and training to JHU faculty, staff and students.
  • Contributes to professional development of SHWB staff through provision of didactic training, consultation, and seminars.
  • Other duties as assigned.

Special Knowledge, Skills, & Abilities

  • Demonstrated commitment to diversity, equity, inclusion and belonging in clinical work and all professional activities.
  • Experience working on a mobile crisis team preferred.
  • Experience in a university/higher education setting preferred.
  • Language skills in Spanish, Chinese (Mandarin and/or Cantonese) or Korean preferred.
  • Excellent interpersonal, listening, verbal and written communication skills.
  • Demonstrated ability to work collaboratively with teammates, campus partners and community groups.
  • Proven ability to relate effectively to a wide variety of people of various ages and backgrounds, student developmental needs, nationality, culture, faith/religion, language difference, ability differences, sexual orientation, gender identity or expression.
  • Understanding and appreciation of Baltimore communities and culture.
  • Knowledge of DSM-V diagnosis and familiarity with full range of treatment options and mental health service delivery systems.
  • Familiarity with research on mental health needs of college students, including suicide prevention and trauma informed care.
  • Knowledge of Baltimore-area community mental health resources.

About Johns Hopkins Student Health and Well-Being

  • The Johns Hopkins University Student Health & Well-Being practice group supports well-being, primary care and mental health services for JHU students and learners across all nine schools within the University. Our integrated service delivery model provides dynamic health and well-being promotion, support and programming, student disability services including guidance and resources, and in-person primary and mental health care options at our clinics as well as remote support though phone and online resources.
  • We are committed to recruiting, hiring, and supporting the professional development of a diverse team of practitioners and support staff who bring a range of intersecting identities as well as personal and professional experiences to their roles. The Johns Hopkins University comprises undergraduate and graduate students and learners from across the globe, and the division of Student Health and Well-being prioritizes innovative care delivery models to meet the evolving needs of our stakeholders and to support the development and sustainability of well-being.

Additional Information (Working Conditions)

  • Clinicians work on site on the JHU Homewood Campus between 9:30am and 2am, 7 days a week, including during university holidays and closures.
  • Clinicians work on site 36 hours each week and in addition attend a virtual 1.5-hour weekly team meeting that may occur outside of regular shift.
  • Clinicians provide remote on-call coverage on a rotating basis between 2am and 9am daily.
  • When covering remote on call, clinicians must be able to arrive on campus within 30 minutes.
  • Clinicians are Required Attendance Employees: they are designated as vital to the operation of a work group, so their presence at work is required regardless of an emergency condition.

Physical Requirements

  • Stooping and bending.
  • Reaching and grasping objects.
  • Walking and/or standing for extended periods of time, with or without reasonable accommodations, and travel for work between properties on and around campus, with outdoor travel required.

Minimum Qualifications
  • Master's in counseling, psychology or social work from an accredited institution.
  • Minimum two years' clinical experience delivering mental healthcare in a setting in which both trauma-informed care and crisis assessment were required or other relevant experience. 
  • Must be licensed as a mental health provider in Maryland or license-eligible (licensed as a mental health provider in another state, licensed in Maryland within 6-months). Independent licensure strongly preferred (LCSW-C or LCPC).
  • Must be licensed in Washington D.C. or license-eligible (licensed as a mental health provider in another state, licensed in Washington D.C. within 6-months). Independent licensure strongly preferred (LCSW-C or LCPC).
  • This position does not allow for education or experience substitutions.

Preferred Qualifications



Classified Title: BHCST Clinician 
Working Title: ???????Behavioral Health Crisis Support Team Clinician   
Role/Level/Range: ACRP/04/MD  
Starting Salary Range: $54,080-$74,390-$94,710 Annually (Commensurate with experience) 
Employee group: Full Time 
Schedule: 3 12 hour shifts, 1.5 remote meeting that could occur off shift 
Exempt Status: Exempt 
Location: ???????Homewood Campus 
Department name: ???????BHCST  
Personnel area: University Student Services 


Total Rewards
The referenced salary range is based on Johns Hopkins University’s good faith belief at the time of posting. Actual compensation may vary based on factors such as geographic location, work experience, market conditions, education/training and skill level. Johns Hopkins offers a total rewards package that supports our employees' health, life, career and retirement. More information can be found here:


Please refer to the job description above to see which forms of equivalency are permitted for this position. If permitted, equivalencies will follow these guidelines:

JHU Equivalency Formula: 30 undergraduate degree credits (semester hours) or 18 graduate degree credits may substitute for one year of experience. Additional related experience may substitute for required education on the same basis. For jobs where equivalency is permitted, up to two years of non-related college course work may be applied towards the total minimum education/experience required for the respective job.

**Applicants who do not meet the posted requirements but are completing their final academic semester/quarter will be considered eligible for employment and may be asked to provide additional information confirming their academic completion date.

The successful candidate(s) for this position will be subject to a pre-employment background check. Johns Hopkins is committed to hiring individuals with a justice-involved background, consistent with applicable policies and current practice. A prior criminal history does not automatically preclude candidates from employment at Johns Hopkins University. In accordance with applicable law, the university will review, on an individual basis, the date of a candidate’s conviction, the nature of the conviction and how the conviction relates to an essential job-related qualification or function.


The Johns Hopkins University values diversity, equity and inclusion and advances these through our key strategic framework, the JHU Roadmap on Diversity and Inclusion.


Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.


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Accommodation Information

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The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre-employment physical exam except for those employees who provide results of blood tests or immunization documentation from their own health care providers. Any vaccinations required for these diseases will be given at no cost in our Occupational Health office.


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