Wed, Apr 9th, '25
Position open until filled.
August 1 or negotiable
Wed, Apr 9th, '25
General Description
Under the general direction of the Counseling Center Executive Director and Director for Clinical Services, this position requires a variety of skills involving case management, crisis intervention, intake and triage assessment, individual and group counseling, outreach, consultation and administration. The Case Manager will primarily maintain and monitor a clinical case management system to provide continuity of care for clients. In addition, the Case Manager will also provide ongoing counseling and triage related services to students. Case management may include meeting with clients who are in need of intensive outpatient or inpatient mental health services, hospital visits, obtaining external referral services for students, maintaining database of community providers, treatment planning and coordination of care, including follow up communication and/or meetings with clients or community providers. This position requires excellence in clinical case management service delivery including crisis coverage, individual and group counseling and emergency intervention.
Duties include on-call counselor duties and serving as a resource to various constituencies on campus in an effort to enhance student life. The Case Manager handles the delicate task of contacting legal guardians of students and coordinating post hospitalization plans along with regular follow-up with external providers and other University of Miami stakeholders. Some evenings and weekends are required. Through coordination with the Executive Director and Director for Clinical services, a portion of this position’s responsibilities will include direct clinical services, and additional triage shifts as needed.
The Case Manager is expected to perform his/her duties conscientiously and responsibly; to adhere to high personal standards of behavior with students, colleagues, members of the University community and clients of the University; and in a manner consistent with the ethics of his/her own profession. This person is expected to keep himself/herself informed of current research and professional developments in his/her professional field.
Case Manager Responsibilities
· Responsible for the management and coordination of the Counseling Center's clinical case management system, including the maintenance and expansion of a database referral resource and community services.
· Collaborate with UM Counseling Center “UMCC” staff, community providers and other campus constituencies in the planning, implementation, and coordination of care of UMCC clients.
· Assist students with mental health services coordination and needs, including, but not limited to, referral to community resources, and facilitate access to medical care. This includes coordination and facilitation of hospitalizations and mental health treatment through and post discharge as well as maintenance of a hospitalizations database.
· Follow up to ensure that clients are appropriately assessed, successfully referred, and compliant with treatment recommendations.
· Initiate and maintain ongoing liaison relationships with community health providers, services, hospitals, and other resources.
· Provide daytime and on?call crisis services, along with the rest of the UMCC staff.
· Provide emergency/crisis care in the form of triage services, and in coordination with the Triage Therapist.
· Collaborate and consult with key stakeholders on and off?campus to develop and maintain comprehensive and multidisciplinary mental health care for students.
· Consult with faculty, staff, students, family members and student guardians.
· Requires some evening and weekend work.
· Provide outreach, consultation and emergency/crisis services.
Clinical and Other Responsibilities
· Complete records punctually according to record keeping/report writing procedures that are currently operative at the Counseling Center and required by legal and ethical regulations.
· Submit all service reports, or other communications involving the clinical operations of the Counseling Center which are intended for persons, departments, or agencies outside of the Counseling Center for review and approval of the Executive Director or Clinical Director of the Counseling Center before transmitting them.
· Review on a regular basis the nature and state of individual caseloads with the Associate Director for Clinical Services or Director.
· Consult with the Director for Clinical Services or Executive Director about clients who are suicidal, homicidal, severely depressed, anxious, acting out or showing a high probability for acting out, psychotic or borderline psychotic, manifesting a high degree of psychopathology or expressing such extreme problems in living, whereby good clinical judgment would dictate initiating the supervisory process.
· Preserve the confidentiality and trust of clients, while at the same time promote the best interest of the University and adhere to its recognized rules of procedure. Whenever it is ethically and legally permissible and in the best interests of the client or the University; cooperates with other appropriate staff of the University in cases or issues of mutual concern.
· All Counseling Center Staff are required to participate in educational, outreach and prevention programs originating from the Center. This may take the form of developing such programs oneself or accepting assignments to supervise or participate in such programs. UMCC staff are required to regularly consult with and keep the Associate Director for Outreach, Director, or Clinical Director informed about participation in such activities. The person holding this position is expected to lead a minimum of three such programs each semester and at least one after-hours program in the fall and spring semesters. These programs include activities originating from and under the supervision of the Counseling Center’s Associate Director for Outreach or staff who intend to bring the Center’s services and the skills of the professional staff to members of the student body and the University community. Establish liaison relationships with relevant student clubs and campus departments.
· Participate annually in at least one Division of Student Affairs activity such as volunteering for graduation ceremonies.
· Responsibilities will include direct clinical service
· Provide short-term individual and group psychotherapy
· Provide intake and crisis related services
· Provide additional coverage for triage shifts
· Provide, as needed, supervision related services to trainees
· Performs other related duties as assigned.
A private research university with more than 19,000 students from around the world, the University of Miami is a vibrant and diverse academic community focused on teaching and learning, the discovery of new knowledge, and service to the South Florida region and beyond. The University comprises 11 schools and colleges serving undergraduate and graduate students in more than 180 majors and programs. In 2024, U.S. News & World Report ranked UM among the top 75 universities in the country in its “Best Colleges” listings. Established in 1925 during the region's famous real estate boom, UM is a major research university engaged in more than $330 million in research and sponsored program expenditures annually. Located in beautiful Coral Gables, University of Miami is centrally located to all that South Florida can offer. UM is a 501(c) tax exempt organization.
The University of Miami is an Equal Opportunity Employer-Females/Minorities/Protected Veterans/Individuals with disabilities are encouraged to apply.
Masters or advanced degree in
counseling/psychology/social work
Must be licensed or license eligible as a mental
health professional in the State of Florida (Preferred)
Supervision for registered mental health counselor or clinical social worker intern provided
Candidates with strong clinical and outreach skills in the following areas are encouraged to apply triage and crisis management, suicide prevention, eating disorders, BIPOC and marginalized populations, young adult issues, men’s issues, sexual abuse and trauma, and international students.
Commensurate with experience
Online Application at miami.edu/careers. Posting # R100086489
Cover letter expressing interest in position.
3 Professional references.
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