Crisis Counselor

University of Illinois - Chicago,

Chicago Counseling Center (UICCC)
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Last Posted:

Mon, Jul 1st, '24


Open until filled

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Last Updated:

Mon, Jul 1st, '24


Crisis Counselor, Counseling Center

The University of Illinois at Chicago Counseling Center (UICCC) is recruiting qualified applicants to join our dynamic, diverse, and social-justice oriented staff for a full-time, 12-month position as a Crisis Counselor.

The Counseling Center has been serving the University of Illinois at Chicago for more than 35 years, is part of the Division of Student Affairs, and is fully accredited by the International Association of Counseling Services, Inc. UICCC is the main provider of mental health services on campus and provides comprehensive psychological services to eligible students including assessment, individual and group therapy, psychiatry, crisis services, consultation, referral, outreach, and mind-body programming.

UICCC staff includes licensed psychologists, licensed therapists, crisis counselors, a board- certified psychiatrist, and a case manager. We are deeply committed to the diverse community that we serve and to developing professionals in that service. We are committed to cultivating cultural humility in our work, addressing structural racism, and creating an inclusive environment. We are seeking qualified individuals with experience working within diverse populations, experience providing services/supervision in a language other than English, and/or individuals who can otherwise add to the rich diversity of our clinical staff.

UIC is among the nation's preeminent urban public research universities, a Carnegie RU/VH research institution, and the largest university in Chicago. UIC serves over 34,000 students, comprising one of the most diverse student bodies in the nation and is designated as a Minority Serving Institution (MSI), an Asian American and Native American Pacific Islander Serving Institution (AANAPSI) and a Hispanic Serving Institution (HIS). Through its 16 colleges, UIC produces nationally and internationally recognized multidisciplinary academic programs in concert with civic, corporate and community partners worldwide, including a full complement of health sciences colleges. By emphasizing cutting-edge and transformational research along with a commitment to the success of all students, UIC embodies the dynamic, vibrant and engaged urban university.

Position Description:

The Crisis Counselor will coordinate and provide crisis and triage services for students seeking or needing clinical services in the Counseling Center. This position will have primary responsibility to assess students presenting to the Counseling Center in apparent urgent distress/crisis, coordinate initial clinical disposition, and implement necessary follow-up including coordination within the Counseling Center and with other campus and community mental health providers, case managers, and stakeholders.

Key Responsibilities/Duties:

  • Crisis Case Management
    o Provide crisis intervention services in the Counseling Center and other clinical access services as assigned.

    o Monitor high-risk triage appointments at the CC and conduct timely evaluations and management of students who screen positive for suicide risk.

    o Follow up to ensure that clients are appropriately assessed, successfully referred, and pursuing treatment recommendations.

    o Provide internal consultation to staff about aspects of client management.

    o Coordinate and participate in rotating protocol for after-hours coverage in response to contracted after-hours crisis counseling vendor.

    o Oversight for and coordination of documents and their dissemination as received from after-hours crisis counseling vendor.

    o Initiate Voluntary and Involuntary Hospitalization Procedures, as needed.

    o Document clinical contacts using electronic record keeping software (Titanium).

    o Consult with parents, treatment providers, faculty, academic deans, residence life staff, off-campus counseling services, other campus offices and students, when appropriate and with appropriate authorization, in order to provide quality care to UIC students. Make referrals to off-campus therapists, clinics, or hospitals, when appropriate.

    o Under the direction of the Assistant Director for Clinical Services, create and coordinate triage coverage/case management services and supervise case manager.

  • Training
    o Provide training and onboarding experiences to trainees and new staff about triage procedures, provision of triage services, and hospitalization procedures.

    o Train and collaborate with UICCC support staff to optimize their participation in emergency/triage assistance.

    o Participate in providing educational, outreach and prevention programs originating from the Counseling Center.

  • Position requires occasional evening hours and weekend duties.
  • Perform other related duties and participate in special projects as assigned.

    Minimum Qualifications:

  • Minimum of a Master's or advanced degree in counseling/psychology/social work.
  • Must be currently licensed as a clinical professional counselor (LCPC only), social worker (LCSW only), or psychologist in the State of Illinois.
  • Demonstrated competency and extensive experience in crisis intervention and consultation with collateral parties within multi-layered and complex systems.
  • Demonstrated knowledge and experience working with complex health insurance plans and managed care companies.
  • Demonstrated experience and ability to work as part of a highly cohesive and interdisciplinary team.
  • Experience with and commitment to working with clients from diverse backgrounds.

    Preferred/Desired Qualifications:

  • Past experience (1-3 years post-graduate) in a university counseling center, supervision of Master's and doctoral level psychology graduate students in an APA accredited site.
  • Demonstrated understanding and experience with college student developmental theory from undergraduate through graduate/professional levels.
  • Demonstrated experience and facility with an electronic records management system, databases, and other technology to aid in the provision of clinical services and administration.
  • Bilingual preferred.

    Salary Range/Benefits:

    The annualized salary range is $70,000 - 74,000. The offer rate will be based on a review of the candidate's credentials compared to the qualifications of the position and preferred experience, internal equity, and our overall compensation philosophy.

    UIC provides a generous benefits package, including 24 days of earned vacation leave, up to 13 days of non-cumulative sick leave and 12 days of cumulative sick leave and University holidays including 2 floating holidays. Health, dental and vision insurance is provided for staff and their eligible dependents, as well as life insurance, flexible spending accounts, and a choice of retirement plans. More information is available at:

    Required Application Materials:

    Submit your application via the University online application system, through the following link: For full consideration, submit an online application that includes an uploaded cover letter and resume/CV as well as the names and contact information of three professional references by July 22, 2024.

    The University of Illinois at Chicago is an affirmative action, equal opportunity employer, dedicated to the goal of building a culturally diverse and pluralistic faculty and staff committed to teaching and working in a multicultural environment. We strongly encourage applications from women, minorities, individuals with disabilities and covered veterans.

    The University of Illinois System requires candidates selected for hire to disclose any documented finding of sexual misconduct or sexual harassment and to authorize inquiries to current and former employers regarding findings of sexual misconduct or sexual harassment. For more information, visit

    Offers of employment by the University of Illinois at Chicago may be subject to approval by the University's Board of Trustees. The University of Illinois at Chicago may conduct background checks and other pre-employment assessments on all job candidates upon acceptance of a contingent offer.
    Background Checks will be performed in compliance with state and federal law.
    As a qualifying federal contractor, the University of Illinois System uses E-Verify to verify employment eligibility.

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