POSITION DESCRIPTION
The position reports to and supports the Dean of Wellness
Services. Under general supervision and guided by therapeutic standards and
professional codes of ethics, wellness models, trauma-informed practices,
retention and student development theories, and self-empowerment models, the
position is responsible for conceptualizing, delivering, and evaluating
data-informed, student-centered, inclusive, developmentally appropriate, and
collaborative therapeutic and psychoeducational group student experiences and
services that improve resilience and personal responsibility as well as student
learning, retention, graduation, post-baccalaureate placement, and other
student success outcomes from enrollment to degree or program completion. This
position is directly responsible for typically overseeing a caseload of
approximately 100-150 students which could vary based on enrollment and in
compliance with University policies and procedures and applicable state and
federal laws (e.g., FERPA, Americans with Disabilities Act). The position is
also responsible for developing and maintaining collaborative relationships
with team members and various campus stakeholders such as Student Affairs
colleagues, academic colleges, Center for International Education, Academic
Advisors, and others. At the employee’s request and in consultation with the
disabilities support office (ADA office), employees receive reasonable
accommodations to perform the essential duties associated with the position.
The position requires some evening and weekend hours to participate in Center,
student, staff, and University programs and events or support students
experiencing difficulties or crisis.
ESSENTIAL
DUTIES AND RESPONSIBILITIES include,
but are not limited to, the following:
Position
Specific Responsibilities
·
Supporting operations such as greeting
and assisting students, directing visitors, covering schedules or tasks during
absences, and assisting health and wellness colleagues and partners who may
share space.
·
Providing brief counseling services
as well as case management and crisis intervention to students with high need for
services (e.g., coordinate intake, assessment, and treatment plans for
students).
·
Employing appropriate assessments to
best manage student cases and influence proper referrals to campus and external
resources, including in student’s hometown.
·
Providing
proactive follow-up by alerting the counseling treatment team when the student
is not improving, meeting goals, or following through on commitments or
appointments; supporting medication management; helping facilitate changes in
treatment if warranted; and facilitating communication with members of the
treatment team or appropriate campus stakeholders.
·
Developing, implementing,
evaluating/assessing, and improving non-clinical psychoeducational topical,
preventative, and developmental seminars and workshops (e.g., anxiety
management, stress management, coping with change, managing wellness, faith-based,
men’s groups, women’s groups, special groups for BIPOC, LGBTQ+, international,
and other students, etc.).
·
Developing, implementing,
evaluating/assessing, and improving counseling group sessions which are
necessary to reduce caseload demands.
·
Assisting staff with implementing student
conduct related prevention and diversion programs, as well as residential
outreach programming related to mental and behavioral health.
·
Supporting Student Affairs on-call
operations by providing after hours emergency on-call support as needed for mental
and behavioral health emergencies.
Core
Student Affairs Responsibilities
·
Promoting
Inclusion, Diversity, Equity, Accessibility, and Sense
of Belonging (e.g., foster welcoming environment; participate in appropriate
training and professional development; ensure accessibility to services;
promote inclusive excellence in programming and service delivery; report
policy, legal, and regulatory violations; etc.).
·
Assisting
with routine administrative functions as appropriate (e.g., budgeting,
report-writing, strategic planning, record-keeping, data collection and
management, developing policies and procedures, and evaluation and assessments
related to student outcomes and program effectiveness).
·
Assisting
with customer feedback processes to ensure concerns are addressed and
improvements are considered.
·
Supporting and assisting with signature campus experiences
(e.g., Admitted Student Days; Orientation and Registration Days; Convocations;
Commencements; Homecoming and Family Weekend; Student Welcome Week; Involvement
Fairs; Career Fairs; Annual Awards Program; etc.).
·
Serving
on appropriate university or community committees, councils, and boards as
recommended by the supervisor or University President.
·
Implementing
emergency communication plans and protocols which includes providing direction,
oversight, guidance, and support as needed in emergency or crisis situations.
·
Seeking
and proposing opportunities for ongoing appropriate professional development
for self and, if applicable, reporting staff.
·
Communicating
effectively university and department goals, achievements, challenges,
solutions, practices, changes, and consistently enforcing all policies and
regulations.
·
Maintaining
high ethical standards and integrity by conducting all operations
professionally, including acting in accordance with all Millikin University
policies and procedures.
·
Performing other mission-critical and
job-related duties as assigned based on operational needs.
SUPERVISORY RESPONSIBILITIES
Supervising paraprofessionals, graduate
assistants, or interns may be assigned as needed and based on licensure