POSITION DESCRIPTION

• |
• Full Time

The ETSU Counseling Center is conducting a search for the Counseling Center Director. The Director of the ETSU Counseling Center provides creative leadership and vision to support and enhance the operations of the ETSU Counseling Center in providing high-quality and timely mental health services and effective outreach programming to meet the needs of the University’s diverse student population. The Director is responsible for: the development and implementation of Counseling Center policies and procedures, the recruitment and supervision of the staff, accomplishing divisional goals and objectives, managing the Counseling Center budget, developing strategic plans, producing a variety of reports including annual reports to the Assistant VP of Student Life & Enrollment, collecting and analyzing data, and performing other related duties as assigned.

The Director serves a key role in leading ETSU in preparation and response to campus crises and serves on several University committees including the Threat Assessment Team, the CARE Team, and other related groups. The Director collaborates with other campus partners and is a key member of the Division of Student Life & Enrollment, engaging in divisional support and activities, and serving as liaison to other departments, administrators, faculty, students, staff, and parents on mental health issues, policies, and practices.

Disclaimer: The Job Summary is intended to describe the general nature and level of work individuals perform in this classification. It is not intended to be a complete list of all responsibilities, duties, and skills required. Management reserves the right to revise the job or require different tasks to be performed as assigned to reflect changes in the position. Employees must be able to perform the position’s essential functions satisfactorily with or without reasonable accommodations.

ABOUT EAST TENNESSEE STATE UNIVERSITY

SUMMARY: ETSU is situated in what is commonly known as the “Appalachian Highlands” region and Johnson City is ranked by Forbes as a “Best Small Place for Business and Careers” in the U.S. Surrounded by rivers, lakes, mountains, and parks, Johnson City is an outdoors enthusiast’s dream. Asheville is less than an hour’s drive; Knoxville, just 90 minutes. ETSU is a sponsor of Division I athletics in the Southern Conference and a Center of Excellence in Sport Science and Coach Education. The area enjoys a moderate climate, a variety of and attractions – including Bristol Motor Speedway and the Birthplace of County Music. Additional information about the University can be found at https://www.etsu.edu/ehome. ETSU enrolls over 14,600 undergraduate and graduate students; employs 2,750 faculty and staff.

DETAILS:

• Nationally recognized for its work in rural medicine and primary care, education, bluegrass, and country music, and for preparing elite athletes at the ETSU Olympic Training Site
• Home to the ETSU & General Shale Natural History Museum Visitor Center and Gray Fossil Site, and a short drive to Jonesborough’s International Storytelling Festival, Abingdon’s Barter Theatre, Kingsport’s Bays Mountain Park and Planetarium, Bristol’s Birthplace of Country Music Museum, the Appalachian Trail, and the Great Smoky Mountains.
• Johnson City is located in the Appalachian Highlands, a gem at the foothills of the mountains of Tennessee, Virginia, and Western North Carolina. Johnson City hosts a number of annual festivals celebrating local culture, music, arts, and culinary delights, including Blue Plum, Little Chicago, Meet the Mountains, Umoja, and Downtown in December. Locals also enjoy the Monthly First Friday celebration, biweekly Farmer’s Market, and weekly Founders After 5 concerts in Founder’s Park from May-October. The area is known for its many outdoor attractions, including: hiking, biking, whitewater rafting, and the best trout fishing in the Southeast.
• The value of employment at ETSU goes far beyond salary. The official workday is 7.5 hours, which includes a one-hour lunch/meal break. Regular benefited ETSU employees enjoy a full range of benefits, services, and programs including:
  • Paid time off & leave
  • 16 paid holidays
  • Educational Assistance
  • Health and life insurance
  • Retirement
  • Access to University facilities and services and much more!

  Check out the ETSU Human Resources Benefits page for additional information at: https://www.etsu.edu/human-resources/benefits/. 
  
  The ETSU main campus is located in Johnson City, Tennessee, in the beautiful Appalachian Highlands region. The area is characterized by small towns, rich artistic traditions, and lots of outdoor experiences. Numerous lakes, parks, moderate climates, and four distinct seasons facilitate a myriad of outdoor activities. The area offers award-winning public school systems and a family-friendly environment for outdoor enthusiasts.
  
  Asheville is less than an hour’s drive; Knoxville is just 90 minutes. Within 45 minutes of campus, you can hike on the Appalachian Trail and explore the world-famous rhododendron gardens atop Roan Mountain. The mountain streams create recreation opportunities for skiing, boating, and bass fishing on nearby TVA lakes, while the mountain ridges just over the border in western North Carolina offer snow skiing; and the Great Smoky Mountains National Park is just two hours away.
  
  ETSU is committed to ensuring that our students, faculty, and staff are valued and work in an environment of openness and acceptance. ETSU is an Equal Opportunity/Affirmative Action employer.

MINIMUM QUALIFICATIONS

Minimum Qualifications:

• Master’s degree or higher in Counseling, Clinical Psychology Counseling, Social
• Work, Marriage & Family Therapy, or a closely related field
• Must hold licensure in psychology, counseling, or clinical social work
• Five (5) years of experience in a mental health services field
• Three (3) years of staff supervisory experience

Knowledge, Skills, and Abilities:

• Demonstrated analytical skills to research, produce, and analyze data and information to make sound recommendations and decisions regarding Counseling Center services
• Knowledge of current professional research and best practices related to Counseling Center practices
• Ability to set priorities to achieve objectives and to manage multiple assignments and projects
• Knowledge of professional ethical and legal requirements, state law, HIPAA, FERPA, ADA, and other compliance requirements
• Ability to manage fiscal budgets
• Strong leadership skills and ability to maintain positive relationships with staff and promote a collaborative work environment
• Ability to seek and maintain professional partnerships with campus and community partners who are mental health service providers
• Strong clinical counseling knowledge and skills regarding counseling theories & techniques
• Excellent grasp of psychopathology, diagnostic systems, risk assessment, and threat assessment
• Knowledge and demonstrated experience providing clinical supervision to training interns and non-licensed clinical staff
• Excellent communication skills
• Strong presentation skills and ability to lead group discussions
• Proficient with Microsoft Office applications (Word, PowerPoint, Excel) and HIPAA Zoom platform

DESIRED QUALIFICATIONS

Desired Qualifications:

• Experience in providing mental health services at an institution of higher education
• Experience with Titanium software

COMPENSATION

The value of employment at ETSU goes far beyond salary. The official workday is 7.5 hours, which includes a one-hour lunch/meal break. Regular benefited ETSU

employees enjoy a full range of benefits, services, and programs including:

• Paid time off & leave
• 17 paid holidays
• Educational Assistance
• Health and life insurance
• Retirement
• Access to University facilities and services and much more!

Check out the ETSU Human Resources Benefits page for additional information at:

https://www.etsu.edu/human-resources/benefits/.

ETSU is an Equal Opportunity institution.

All positions at East Tennessee State University are contingent upon sufficient funding.

Well-qualified candidates can expect a starting annual salary commensurate with the candidate's education, related experience, and qualifications.

APPLICATION MATERIALS

Only complete application packages will be considered. This includes online submission of the following documents:

• Cover Letter
• Resume
• Name and contact information for three to five professional references

Applications received by April 20th, 2025 are ensured full consideration. Applications received after that date may be given consideration at the discretion of the search committee. The most qualified applicants will be invited to participate in the next step of the selection process.

If you have questions regarding this recruitment or if you are unable to complete the application online due to a disability or system problem, please contact us at 423-439-4457 or https://www.etsu.edu/human-resources/contactus.php

For questions regarding this position, please contact: Dr. Michelle Byrd  - byrdt@etsu.edu