UCJ: Position Description

Assistant Director and Crisis Intervention Coordinator

California Institute of Technology,

Counseling Services

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Last Posted:

Thu, Jul 17th, '25

Deadline:

Open until filled

Start Date:

TBD

Last Updated:

Thu, Jul 17th, '25

POSITION DESCRIPTION

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Full Time

Assistant Director and Crisis Intervention Coordinator

Caltech

Job Category: Fulltime Regular
Exempt Overtime Eligible: Exempt
Benefits Eligible: Benefit Based

Caltech is a world-renowned science and engineering institute that marshals some of the world's brightest minds and most innovative tools to address fundamental scientific questions. We thrive on finding and cultivating talented people who are passionate about what they do. Join us and be a part of the diverse Caltech community.

Job Summary

Caltech Counseling Services engages with graduate and undergraduate students who are scientifically-minded, culturally diverse, and engaged in a rigorous academic environment. Our tight-knit campus allows for flexibility and strong relationships within Student Affairs to provide intentional, quality support to meet the unique needs of each student. Counseling Services provides psychological services and crisis management for students as well as outreach, consultation and training to the community at large. Counseling Services is part of the Student Wellness Services organization, and works closely with medical professionals to consult and collaborate on complex cases involving the intersection of physical and mental health.

The Assistant Director and Crisis Intervention Coordinator will function as an integral part of the Counseling Services clinical team by providing individual and group counseling, coordinating crisis response including the on-call schedule, and supporting the day-to-day operations under the supervision of the Director of Counseling.

The incumbent will also participate in campus-wide initiatives to support suicide prevention, increase resilience among the student population, and work collaboratively with colleagues to support the mission of the Institute. Additionally, the incumbent will demonstrate an appreciation and understanding of the culture and priorities of a science and technology-focused research institution, as well as show a clear commitment to the values of diversity, equity, inclusion and belonging.

This is an Organizational Critical position. In the event of an emergency on campus, an employee designated as organizational critical is expected to report to Campus as soon as possible to assist in division/department response and recovery efforts.

Essential Job Duties

Assists the Director in planning, administration, management, and evaluation of the Counseling Services team, services, and operations.
Assists with supervision of clinical team members.
Serves as consultant to faculty, staff, students, and parents.
Manages post hospitalization and medical leave processes in coordination with the Deans' offices.
In collaboration with the Director, writes and reviews policies and procedures for the center.
Coordinates professional development opportunities for clinical staff.
Facilitates weekly peer supervision/case review teams.
Oversees peer-chart review process and student feedback mechanisms
Serves as point person for communication with ProtoCall after-hours service; organizes the after-hours on call rotation, and serve as back-up consultant to the Director for clinicians-on-call
Provides individual and group counseling for culturally diverse graduate and undergraduate students for a wide range of psychological concerns
Works collaboratively with other mental health and medical professionals within Student Wellness Services and local community providers
Consults as needed with the CARE team and campus partners, including coaching to faculty, staff, and students on issues related to students of concern
Develops and delivers training, consultation and outreach to faculty, staff, and students on a variety of issues related to suicide prevention, crisis management, mental health and emotional wellbeing.
Collaborates on shared initiatives within Student Affairs through effective working relationships with Residential Experience Programs, Caltech Center for Inclusion and Diversity, Athletics, ISP, and other campus constituents who support graduate and undergraduate student experiences.
Serves as liaison to student affairs office and/or undergraduate housing community (e.g. undergraduate or graduate residential community, the Equity Office, Center for Inclusion & Diversity, International Student Programs, etc.) and coordinates liaison relationships between other staff members and campus partners.
Assists in crisis response to individuals and/or groups during campus-wide crises and natural disasters.
Contributes to Student Wellness Services social/electronic media/website presence.
Consults on electronic health record initiatives.
Participates in back-up after-hours crisis intervention in conjunction with ProtoCall services.
After-hours programming, outreach, and clinical interventions required.
Additional duties as assigned.

Basic Qualifications

Master's degree from an accredited program in clinical psychology, social work, or another related field.
Valid licensure as a mental health professional in the state of California (Clinical Psychologist, Licensed Clinical Social Worker, Licensed Marriage and Family Therapist, Licensed Professional Clinical Counselor). If licensed with similar qualification in another state, licensure to practice in California within 6mo of hire.
5 years of related clinical experience, with a minimum of 2 years' experience working in a college/university environment.
Minimum of 2 years of clinical supervision and experience in a progressive leadership capacity in a mental health center, an integrated medical-mental health center or university clinic.
Demonstrated ability to manage complex crisis situations within a university counseling setting.
Demonstrated commitment to working with a diverse student population
Demonstrated proficiency in oral and written communication skills, public speaking, and leading group discussions.
Thorough knowledge and practice of applicable laws standards of care and ethical professional conduct.
Demonstrated ability to handle spontaneous work demands while undertaking projects that require advance planning.

Preferred Qualifications

Doctoral degree from an accredited program in clinical psychology, social work, or related field.
Valid licensure as Clinical Psychologist in the state of California. If licensed with similar qualification in another state, licensure to practice in California within 6mo of hire.
10+ years related professional experience, 4+ years of clinical supervision, and 4+ years of administrative supervision for a team of mental health providers.
Progressive clinical and administrative experience in a college counseling center, including program development; outcome assessment; the management of workflows; oversight of financial resources and budgetary planning; and the use of data to enhance services.
Appreciation and understanding of the culture and priorities of a science and technology-focused research institution.

Required Documents

Resume
Cover Letter

To be considered for this position please visit our web site and apply on line at the following link: https://hr.caltech.edu/work/job_openings

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.