POSITION DESCRIPTION

• |
• Full Time

PURPOSE OF POSITION:
Under the supervision of the Director of Counseling and Psychological Services (CAPS) within Student Health and Counseling Services (SHCS), the Clinical Case Manager (CCM) provides case management and care coordination services that reduce the impact of mental illness and emotional distress on students' academic progress and support their overall well-being. The CCM coordinates mental health and medical care across campus and community resources. The CCM maintains a case management caseload and works with counseling faculty and other SHCS staff to monitor students who need care coordination, conducts mental health assessment and triage, and supports continuity of care for students treated within SHCS. The CCM provides ongoing monitoring and coordination for students at elevated risk in consultation with CAPS clinicians and relevant campus partners. In collaboration with the Crisis Response Team (CRT) and counseling faculty, the CCM may assist with care coordination following crisis contacts or hospitalization. The CCM develops and maintains working relationships with campus partners (e.g., Cougar Care Network, CRT, Housing, etc.) and community providers to advance the mission of SHCS and ensure continuity of care.

 

MAJOR RESPONSIBILITIES:

% of Time

1.       Clinical Case Management    50%                                                                                                                     

2.       Clinical Care (e.g. mental health/crisis triage,)   20%                                                                                                                      

3.       Community Liaising          15%                                                                                                                

4.       Program and Resource Development 10%                                                                                                                         

5.       Department/University Programs and Professional Development                                                                                                                           5%

 

LIST OF TASKS FOR EACH MAJOR RESPONSIBILITY:

 

1.       Clinical Case Management

a.       Assist SHCS therapists and medical practitioners by facilitating their clients’ connection to community resources, social services, insurance and medication prior authorization including referral and access as needed to private therapists and medical care

b.       In collaboration with other SHCS staff and faculty, develop, maintain, and monitor a clinical case load to facilitate timely initial assessment, continuity of care, and follow up for students treated in SHCS

c.       Follow up to ensure that clients/patients are appropriately assessed, successfully referred, and compliant with treatment recommendations

d.       Assist students with the discharge planning, follow-up appointments, and coordination of other services following hospitalization

e.       Participate in campus events, including New Student Orientation and campus outreach

 

2.       Clinical Care

a. Provide a range of clinical mental health services including initial assessment and triage, phone consultation, crisis intervention, etc.

b. If licensed and qualified under applicable licensing board regulations, provide clinical supervision to unlicensed counselors as needed

 

3.       Community Liaising

a.       Initiate and develop on-going liaison relationships with campus departments including but not limited to Cougar Care Network, Crisis Response Team, Dean of Students, Disability Support Services, Housing, Athletics, and Academic Success Services, etc.

b.       Initiate and develop on-going liaison relationships with community health providers, community mental health providers, community agencies, hospitals, and other resources

c.       Conduct outreach to community agencies and providers to build and maintain professional relationships

d.       Organize community provider events at SHCS to support referrals and relationship building

e.       Develop and support new and ongoing health and mental health partnerships between community agencies with SHCS

f.        Develop and maintain a database of off-campus mental health and medical referrals

g.       Maintain on and off campus resource webpage on SHCS website

h.       Develop and manage health and mental health community resource database

 

 

4.       Program and Resource Development

a.       Assess and track student referral patterns

b.       Runs data reports as needed

c.       Seek and implement methods to improve services to students more efficiently and effectively

d.       Identify community resources that address needs that are unmet by SHCS

e.       Support Health Educator, Mental Health Educator, Sexual Violence Title IX advocate, and Violence Prevention Educator and Advocate with campus outreach and primary prevention efforts

f.        Provide psychoeducational workshops as needed

g.       Support Suicide Prevention initiatives

 

5.       Department/University Programs and Professional Development

a.       Attendance of campus and SHCS staff meetings and division programming

b.       Serve on university committees and participate in professional development as assigned and as appropriate may conduct special projects, including, but not limited to assessment activities, quality improvement, and assisting with accreditation preparation

c.       Serve on various other university committees as assigned

d.       Attend continuing education training to maintain CA licensure

e.       Maintain membership and attend conferences for local, state, and/or national organizations that support the success of this role 

ABOUT CALIFORNIA STATE UNIVERSITY, SAN MARCOS

Student Health and Counseling Services (SHCS) at California State University, San Marcos (CSUSM) serves to support the academic mission of the University aimed at student success and retention, and works toward the maintenance of an inclusive and healthy living and learning environment for individuals to flourish as they pursue their academic and career goals. SHCS is accredited by AAAHC and its Psychology Internship is accredited by the American Psychological Association (APA).

MINIMUM QUALIFICATIONS

• One of the following three criteria:
  • Licensed as a Psychologist, Clinical Social Worker, Marriage and Family Therapist, Professional Clinical Counselor or
  • Possession of a Doctorate in Clinical or Counseling Psychology from an APA-Accredited doctoral program or
  • Possession of a terminal master’s degree in Marriage and Family Therapy, Clinical/Counseling Psychology, or Social Work (or a related behavioral science field), current registration with the California Board of Behavioral Sciences as an Associate Marriage and Family Therapist, Associate Professional Clinical Counselor, or Associate of Social Work, and completion of licensure hours.
• Demonstrated commitment to and experience in working with clients from different cultural, racial, and socio-economic backgrounds.
• Demonstrated generalist clinical skills including mental health and clinical care management, conducting mental health assessments and crisis triage and intervention. 
• Demonstrated ability to work as a team member in a stressful environment.
• Ability to develop and maintain relationship with internal and external stakeholders. 
• Ability to independently organize, manage, and prioritize tasks, including clinical caseload. 
• Excellent written and oral communication skills.
• Per the California State University’s Out-of-State Employment Policy, the CSU is prohibited from hiring employees to perform CSU-related work outside California. Performing work in the State of California is a condition of employment.

DESIRED QUALIFICATIONS

• If in possession of a doctoral degree in Counseling or Clinical Psychology:
  • A license to practice psychology independently in CA.
• If in possession of a terminal master’s degree in Social Work, Marriage and Family Therapy, or Professional Clinical Counselor:
  • A license to practice independently in CA.  
• Experience providing clinical case management and services to a diverse campus community, including non-traditional college students, or first-generation college students.
• Experience providing psycho-educational outreach on various mental health subjects.
• Training and/or experience providing clinical services in more than one language. Spanish preferred.
• Preference will be given to applicants who demonstrate intercultural competence and a commitment to serving our campus community as it relates to counseling and, as applicable, service.

COMPENSATION

Salary commensurate with degree level and experience: This is a full-time, 1.0 FTE, Academic Year exempt position and is benefits eligible.

• Anticipated Hiring Salary Range: $7,830-10,000 per full-time month

The salary schedule information for the Lecturer – Academic Year Classification is available based on the following ranges:

• CSU Classification Salary Range SSP-AR II - 12 mo: $7,830 - $14,019 per full-time month

The anticipated hiring range is generally at or near the minimum of the appropriate range, commensurate with education and experience.

APPLICATION MATERIALS

 

APPLY ONLINE