Clinical Case Manager/Community Engagement Coordinator

UNC Charlotte,

Health & Well Being (Adm)
 
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Last Posted:

Fri, Nov 6th, '26

Deadline:

11/19/2026

Start Date:

01/19/2027

Last Updated:

Fri, Nov 6th, '26

 
POSITION DESCRIPTION
  • |
  • Full Time

Under the supervision of the Director of Counseling and Psychological Services, this position provides direct service to students in the form of case management, clinical consultation, and crisis intervention; consultation with faculty, staff, students, parents, and others; outreach and crisis response to the campus community; supervision of trainees; and service to the University

Provide case management services that link students with identification of campus, local, or regional resources to support students’ optimal health and well-being. Provide short-term stabilization and bridging support for students awaiting ongoing services, ensuring continuity of care.  Engage in consultation and warm hand-offs with campus partners (Housing, Dean of Students, academic units, Civil Rights and Title IX, etc.) to help coordinate care for students of concern. Provide consultation for students to address concerns and questions related to on-campus and off-campus wellness resources available for the student community. In consultation with the Associate Director for Wellbeing & Community Engagement, proactively identify, build, and strengthen connections to healthcare providers for the purpose of creating referral resources for students.

Works with the Associate Director for Wellbeing & Community Engagement to plan, coordinate, and develop outreach, prevention, and wellness programming for addressing a diverse range of student concerns and nuances. Responsible for coordinating the staff of outreach quests from campus community members and for the monitoring and updating of the outreach staffing calendar. Serves on the HWB outreach committee.
Participate actively in activities that enhance the mission of Counseling and Psychological Services as a training site, including provision of supervision and facilitation of seminars for trainees, students, faculty, and staff.
Complete administrative support tasks, including required documentation/record keeping, contribution to data tracking and quality improvement projects related to access, utilization patterns, and care coordination, and participation on departmental/unit/university committees. Attend and participate in staff meetings, disposition meetings, and training seminars. Engage in professional development to remain in compliance with licensure, certifications, and university guidelines.

ABOUT UNC CHARLOTTE

UNC Charlotte is North Carolina’s urban research university and is in one of America’s fastest growing and most diverse cities. It leverages its location in the state’s largest and most dynamic city to offer internationally competitive programs of research and creative activity, exemplary undergraduate, graduate, and professional programs, and impactful community engagement initiatives. UNC Charlotte is the third largest institution within the University of North Carolina system with an enrollment of over 29,000 students. UNC Charlotte  is also the fastest growing institution in the UNC System, comprising seven academic colleges offering 171 undergraduate majors in 77 programs leading to Bachelor's degrees, 65 Master's degrees, and 24 Doctoral degrees. UNC Charlotte is proud to have 3,545 passionate and committed faculty and staff members and more than 120,000 living alumni.

The Division of Student Affairs is the 3rd largest of 9 divisions at UNC Charlotte with over  500 employees and 20 departments. Nearly 6,000 students live on campus with another 7,800 living within walking distance of campus. There are a range of programs and services that support students’ physical and mental wellbeing, introduce them to campus life and Niner Nation and develop skills and competencies that employers desire. The staff work to create inclusive student-centered learning environments where students excel academically and develop personally into their best selves.

 
MINIMUM QUALIFICATIONS

Master’s degree in Social Work or a closely related field, along with 2 or more years of experience in case management, referral coordination, and the evaluation and treatment of traditional and non-traditional college-aged individuals. Background in coordinating outreach programs, establishing community partnerships, and demonstrating excellent communication skills within a dynamic, multidisciplinary team environment.

DESIRED QUALIFICATIONS

Strong clinical skills with a background in clinical case management and referral coordination for college student populations. Proven experience planning, coordinating, and developing prevention and wellness initiatives. Demonstrated interest and enthusiasm for supporting higher education student populations.


Will consider applicants if they are license-eligible as a Clinical Social Worker, with the requirement to become independently licensed within 24 months of the hire date.

 
COMPENSATION

$63,299 - $65,405

APPLICATION MATERIALS
  • The finalist will be subject to a Criminal Background Check and/or a Motor Vehicle Report
  • The Search Committee will not contact references without first verifying permission with the finalist.
  • Please ensure your resume reflects the knowledge, skills, abilities, and experiences to support your answers to the supplemental questions.
  • UNC Charlotte Benefits Information: https://hr.charlotte.edu/benefits/benefits-overview/